Customer Service Watch Expert

Kelly Services; Ciudad de México; Híbrido; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A dynamic staffing firm in Ciudad de México is seeking a Customer Service Watch Expert Agent. The ideal candidate should have a strong interest in watches, previous customer service experience, and excellent communication skills in English. This role involves providing expert support to customers regarding our exclusive watch collections. The position is full-time with a hybrid work model, offering professional development opportunities and law benefits.

Servicios

Opportunities for professional development

Law benefits

Formación

• Strong interest and knowledge in watches and related products.
• Previous customer service experience is preferred.
• Excellent verbal and written communication skills in English.
• Must be conversationally fluent in English.
• Ability to work collaboratively in a team-oriented environment.
• Strong problem-solving skills and attention to detail.

Responsabilidades

• Provide expert advice and support to customers on our exclusive range of watches.
• Address customer inquiries and resolve issues in a timely and professional manner.
• Collaborate with other team members to ensure seamless customer service.
• Maintain up-to-date knowledge of our watch products and industry trends.

Conocimientos

Knowledge of watches

Customer service experience

Communication skills in English

Team collaboration

Problem-solving skills

Descripción del empleo

Join our dynamic team as a Customer Service Watch Expert Agent! We are seeking an enthusiastic and knowledgeable individual to provide top-notch customer service support for our watch collections. This role is perfect for someone with a passion for timepieces and a talent for delivering exceptional customer experiences.

Responsibilities:

• Provide expert advice and support to customers on our exclusive range of watches.
• Address customer inquiries and resolve issues in a timely and professional manner.
• Collaborate with other team members to ensure seamless customer service.
• Maintain up-to-date knowledge of our watch products and industry trends.
• Work in a hybrid capacity, with both remote and in-office days based in CDMX.

Requirements:

• Strong interest and knowledge in watches and related products.
• Previous customer service experience is preferred.
• Excellent verbal and written communication skills in English.
• Must be conversationally fluent in English.
• Ability to work collaboratively in a team-oriented environment.
• Strong problem-solving skills and attention to detail.
• Opportunities for professional development
• Full time position, 100% company payroll
• Law benefits

If you're passionate about watches and customer service, we'd love to hear from you!