Customer Service Representative - Monterrey

The Results Companies; Monterrey; Presencial; MXN 120,000 - 240,000; Jornada completa

Descripción de la vacante

Join a dynamic and forward-thinking company as a Customer Service Representative in Monterrey! This role offers an exciting opportunity to engage with customers, provide solutions, and promote services while being part of a supportive team. With a focus on professional growth, you will receive comprehensive training designed to help you excel in your career. Enjoy a flexible work schedule and various employee incentives, all while contributing to a positive customer experience. If you are ready to embark on a rewarding journey in customer service, this is the perfect opportunity for you!

Servicios

Paid Training

Healthcare Benefits

Employee Performance Incentives

Frequent Employee Events

Flexible Work Schedule Options

Career Growth Opportunities

Formación

• High school diploma or GED required.
• Strong communication skills and a positive attitude are essential.

Responsabilidades

• Provide clear instructions and resolve customer complaints.
• Deliver a world-class customer experience via various channels.

Conocimientos

Communication Skills

Customer Service

Basic Computer Navigation

Typing Skills

Educación

High School Diploma or GED

Herramientas

CRM Database

Descripción del empleo

Customer Service Representative Onsite in Monterrey

Paid Training, Competitive Salary, Medical Law Benefits, and Endless Career Growth Opportunities!

Interview Today! Immediate Start Dates Available!

Are you ready to reward yourself with a stable, fun, and challenging career in Customer Service? At ResultsCX, we will invest in you and your career journey. You can expect exceptional training delivered by servant leaders that will help you exceed your professional goals and provide essential tools that help you deliver exceptional customer experiences. Our employees are the cornerstone of our business and the reason we have been recognized for award-winning service to the customers and communities in which we serve.

We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!

What job duties can I expect to perform as a Customer Service Representative?

1. Providing clear, concise, and thoughtful instructions
2. Answering customer questions and providing helpful solutions
3. Promoting products and services for our clients
4. Resolving customer complaints with fast, friendly, and courteous service

How can I make a difference?

1. Consistently deliver a positive and world-class customer experience via phone, web chat, or email
2. Provide detailed summaries of customer calls in our CRM Database
3. Collaborate with leadership to improve our Customer Experience

What requirements must I meet to join the team?

1. High school diploma or GED
2. Ability to type 25 words per minute
3. Basic computer navigation skills and strong communication skills
4. Positive attitude, strong work ethic, and ability to thrive in a dynamic environment
5. Strong communication skills

Why join our ResultsCX team?

1. Employee Performance Incentives
2. Frequent Employee events, games, and parties
3. Healthcare Benefits – Medical
4. Paid Training
5. Career Growth Opportunities
6. Flexible work schedule options

If this sounds like an opportunity that you would be interested in, don’t miss out! Training classes are forming now! Spaces are limited so apply now to secure your spot!

ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.