Customer Service Executive - Dedicated

Expeditors; Ciudad de México; Presencial; MXN 30,000 - 70,000; Jornada completa

Descripción de la vacante

An established industry player in global supply chain management is seeking a dedicated professional to support import/export operations. This role involves ensuring compliance with regulatory requirements and facilitating communication between various teams to enhance operational efficiency. The ideal candidate will possess strong interpersonal skills and project management abilities, contributing to the overall success of the company. Join a friendly and innovative environment where your contributions will be valued and recognized. If you are a motivated self-starter with a passion for logistics, this position is perfect for you.

Servicios

Training and Personnel Development Program

Formación

• Experience with U.S. / Mexico Cross border and other ports Trade.
• Understanding of Mexican Import/Export Customs requirements.

Responsabilidades

• Provide planning and operational support to import/export activities.
• Coordinate between Logistics, Compliance, and Purchasing teams.

Conocimientos

Interpersonal Skills

Project Management

Cross-Cultural Communication

Herramientas

Microsoft Access

SAP

Descripción del empleo

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Globally unified systems

Accountable for providing planning and operational support to AS Maquila's rapidly growing import/export activity resulting in compliance with all applicable governmental regulatory requirements, achieving service goals, and reducing $/case.

Provide a central point of liaison between Logistics, Compliance, and Purchasing teams to coordinate Raw Material and Finished Goods international and Customs areas linked with Expeditors offices that support their Import/Export Process.

• This position reports to the Account Manager.
• Maintains a close working relationship with all Branches and AS Maquila contacts.

QUALIFICATIONS:

• Experience with U.S. / Mexico Cross border and other ports Trade.
• Ocean Operations / Port Brokerage Knowledge.
• Understanding of Mexican Import/Export Customs requirements and Maquiladora operations.

SKILLS/COMPETENCIES:

• Excellent interpersonal skills and personal presence to communicate internally and externally at all levels as well as across functions. Cross-cultural professional experience a plus.
• Highly motivated, self-starter with excellent project management skills and ability to contribute to broad business strategies.
• Working knowledge of Microsoft Access and SAP preferred.

Expeditors offers an excellent compensation and benefit program.

• Training and Personnel Development Program.

All your information will be kept confidential according to EEO guidelines.