Customer Service Agent

Buscojobs México; Jalisco; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A job platform in Mexico is seeking a Customer Service Agent for onsite work in Guadalajara. Candidates should have 1-3 years of experience and excellent communication skills. Responsibilities include assisting customers via phone, email, and chat, and providing information on products and services. This position is ideal for organized individuals who can multi-task effectively.

Formación

• At least 1 - 3 years' of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsabilidades

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Conocimientos

Excellent phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Descripción del empleo

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Customer Service Agent

We are looking for a Customer Service Agent, onsite mode in Guadalajara, Jalisco, Mexico.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work