Customer Quality Engineer — RCA & Continuous Improvement

ABB; Apodaca; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

ABB in Mexico (Apodaca, Nuevo León) seeks a Quality Engineer to support deploying the quality strategy within the local unit and help ensure customer satisfaction while driving sustainable improvements.

You will collaborate with local functions, use data analytics to identify risks, and apply robust root cause analysis to implement preventive and corrective actions for world-class quality performance.

Formación

• Bachelor’s degree in electrical engineering, mechatronics, industrial or related.
• 4+ years of experience in customer quality, manufacturing quality, manufacturing process and continuous improvement.
• Experience as a quality engineer with switchboards, motor control centers or low-voltage electrification systems.
• Experience in SAP, Microsoft Office, Power BI and quality tools such as 8D, A3, Ishikawa diagrams, 5 Why and corrective action tracking.
• Lean Six Sigma experience; Green Belt certification is a plus.
• Advanced English.

Responsabilidades

• Support the deployment of the quality strategy for the local unit, including quality culture, systems and tools.
• Assist in identifying and addressing quality risks and opportunities in the local organization.
• Use quality data analytics to identify risks, failures and non-conformances.
• Facilitate resolution of customer cases with root cause analysis and preventive actions.

Conocimientos

Quality engineering

Lean Six Sigma

Power BI

SAP

MS Office

8D reports

A3

Ishikawa diagrams

5 Why analysis

Corrective actions

Advanced English

Educación

Bachelor’s degree in electrical engineering

Mechatronics

Industrial/related field

Herramientas

SAP

Power BI

Microsoft Office

Descripción del empleo

ABB in Mexico (Apodaca, Nuevo León) seeks a Quality Engineer to support deploying the quality strategy within the local unit and help ensure customer satisfaction while driving sustainable improvements.

You will collaborate with local functions, use data analytics to identify risks, and apply robust root cause analysis to implement preventive and corrective actions for world-class quality performance.