Customer Experience Intern: Backend Operations (Hybrid)

Thales; Xico; Hybrid; MXN 45,000 - 89,000; Part time

Job summary

Thales in Mexico City is offering a Back End Customer Experience internship. The role focuses on supporting order processing, data entry in ERP, and liaising with internal teams to ensure timely delivery and accurate invoicing.

Qualified candidates are economics or business administration students with at least an intermediate level of English. The position is a hybrid arrangement in Polanco, CDMX, with typical 5-hour daily commitments and opportunities to learn across order treatment, data

Qualifications

• Student in final semesters of economics or business administration.
• English proficiency: Intermediate.
• Available to work 5 hours per day.

Responsibilities

• Receive purchase orders and verify order features per contract or quote.
• Create technical data for configured items in the ERP system.
• Enter customer/interco orders into the ERP system.
• Track approvals with owners for printing, coding and personalization.
• Assist homologation of card samples with banking schemes when needed.
• Coordinate with credit management on letters of credit and credit limits.
• Support delivery planning, invoicing/credit notes, and returns per internal rules.
• Monitor inventory against SLAs and flag planning improvements.

Skills

English Intermed

Education

Economics or Business Administration degree

Job description

Thales in Mexico City is offering a Back End Customer Experience internship. The role focuses on supporting order processing, data entry in ERP, and liaising with internal teams to ensure timely delivery and accurate invoicing.

Qualified candidates are economics or business administration students with at least an intermediate level of English. The position is a hybrid arrangement in Polanco, CDMX, with typical 5-hour daily commitments and opportunities to learn across order treatment, data