Customer Engineer, Data Analytics, Google Cloud (English, Spanish)

Google Inc.; Ciudad de México; Presencial; MXN 800,000 - 1,000,000; Jornada completa

Descripción de la vacante

A leading cloud technology company in Mexico City is seeking a Customer Engineer focused on data analytics. This role involves working closely with customers to help them utilize Google Cloud products effectively. The ideal candidate will have experience in cloud-native architecture and proficiency in both English and Spanish. Key responsibilities include identifying business opportunities, resolving technical issues, and providing tailored solutions to clients.

Formación

• 6 years of experience with cloud native architecture in a customer-facing role.
• Experience engaging with technical stakeholders and executive leaders.
• Ability to communicate fluently in English and Spanish.

Responsabilidades

• Identify and qualify business opportunities related to data lifecycle.
• Support the technical relationship with customers utilizing data analytics expertise.
• Architect client solutions based on business and technical requirements.

Conocimientos

Cloud native architecture

Big Data technologies

Data processing

SQL

Technical presentation skills

Educación

Bachelor's degree or equivalent practical experience

Descripción del empleo

Overview

Customer Engineer, Data Analytics, Google Cloud (English, Spanish)

Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with "Big Data" technologies or concepts, such as analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to communicate in English and Spanish fluently to support client relationship management in this region.

Preferred qualifications

• Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.
• Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.
• Experience with aspects of cloud computing (infrastructure, storage, platforms and data), as well as the cloud market, competitive dynamics and customer buying behavior.
• Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing (ETL/ELT), data migrations, data visualization tools and data governance on cloud native architectures.
• Experience in understanding customer requirements with the ability to break down requirements and design technical architectures.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as a data analytics subject matter expert to differentiate Google Cloud to the customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends and all aspects of the data lifecycle. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data lifecycle.
• Share in-depth data analytics expertise to support the technical relationship with customers, including technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and partner directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Prepare and deliver sales messaging in an effort to highlight the Google Cloud value proposition, using techniques such as whiteboard and slide presentations, product demonstrations, white papers and RFI responses.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.