Customer Care Analyst II

Regal Rexnord; Piedras Negras; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a dedicated professional to enhance customer communication and client relations. This role is crucial in bridging the gap between clients, sales, and production, ensuring that order fulfillment processes are followed up efficiently. The company, a global leader in industrial manufacturing, is committed to providing sustainable solutions and powering various industrial applications. Join a dynamic team where your contributions will directly impact customer satisfaction and operational success, making a difference in a company that values innovation and sustainability.

Formación

• Strong communication skills for effective customer interaction.
• Ability to manage client relationships and ensure satisfaction.

Responsabilidades

• Act as a liaison between clients, sales, and production teams.
• Ensure timely follow-up on order fulfillment and client inquiries.

Conocimientos

Customer Communication

Client Relations

Order Fulfillment Follow-up

Descripción del empleo

customer communication

relation with clients

link between clients, sales, and production

follow-up on order fulfillment

About Regal Rexnord

Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.