Customer and Production Planning Team Leader

Robert Bosch Group; Santiago de Querétaro; Presencial; MXN 600,000 - 850,000; Jornada completa

Descripción de la vacante

A leading company in mobility solutions seeks a Customer and Production Planning Team Leader to optimize information flow and enhance customer satisfaction. This role involves managing inventory, improving delivery schedules, and collaborating with various departments to ensure efficient operations. Applicants should have a Bachelor's degree and considerable experience in a relevant position.

Formación

• Experience in a similar role for more than 3 years.
• Advanced Language: English; Optional: German.
• Knowledge of procurement planning and production leveling at an advanced level.

Responsabilidades

• Manage inventory levels and production schedules to meet needs.
• Communicate effectively within company departments.
• Collaborate with Logistics, Engineering, and Manufacturing.

Conocimientos

Market/Customer Orientation

Cooperation

Negotiation Skills

Interdisciplinary Thinking

Problem Solving

Self-motivated

Educación

Bachelor's Degree in Supply Chain Management

Bachelor's Degree in Logistics

Bachelor's Degree in Engineering

Bachelor's Degree in Economics

Bachelor's Degree in International Trade

Herramientas

ERP (SAP)

Microsoft Office (Excel, PPT, Power BI)

Automation Tools (e.g., Catalytic)

Descripción del empleo

Customer and Production Planning Team Leader

Full-time

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch!

We are a pacesetter and trendsetter in the field of steering systems for passenger cars and commercial vehicles. Bends, switchbacks, parking spaces, rough roads, slippery road surfaces and sudden lane-change manoeuvres – this is our world. We call it the fascination of steering. We set the course for technological change and are a highly capable, experienced partner for the automotive industry.

The Customer & Production service group leader is mainly responsible for controlling information flow from the customers to all involved internal departments as well as the suppliers. Key tasks include maximizing customer on-time deliveries, maintaining acceptable inventory levels, and reducing costs. The role also supports and leads improvement projects and change management activities within the value stream. This position interacts regularly with employees, management, senior management, customers, and suppliers. The quality and accuracy of performance in this role impact daily operations and customer satisfaction.

• Manage inventory levels, schedules, and availability of manufactured or purchased items to meet production needs.
• Communicate information effectively within the company departments and personnel.
• Collaborate closely with Logistics, Engineering, Purchasing (including incoming inspections), Manufacturing, and Business Unit Managers.
• Serve as the first-level escalation contact for customers.
• Analyze past due orders and implement actions to reduce or eliminate issues.
• Ensure proper, accurate, and timely loading of the plan into SAP, running the MPS for supplier scheduling.
• Maintain finished goods inventory levels at target and ensure good inventory accuracy.
• Follow-up and expedite materials as needed to meet customer requirements.
• Receive EDI's, analyze, and develop plans to meet customer demands. Build and maintain good relationships with customers.
• Keep all customer systems (Covisint, DDL, Smart, Supply Power) updated.
• Maintain good relationships with customer material planners and provide prompt responses to requests.

Qualifications

• Bachelor's Degree in Supply Chain Management, Logistics, Engineering, Economics, International Trade, or related fields.
• Language: English - Advanced; German - Optional/Desired.
• Experience in a similar role for more than 3 years.
• Technical Skills: ERP (SAP) - Advanced; Microsoft Office (Excel, PPT, Power BI) - Intermediate; Automation tools (e.g., Catalytic) - Basic; Knowledge of procurement planning and production leveling - Advanced.
• Soft Skills: Market/Customer Orientation, Cooperation, Negotiation Skills, Interdisciplinary Thinking, Problem Solving, Self-motivated.