Customer And Production Planning Team Leader

Buscojobs México; Santiago de Querétaro; Presencial; MXN 600,000 - 850,000; Jornada completa

Descripción de la vacante

A leading technology company in Querétaro is seeking a Customer and Production Planning Team Leader. This role involves managing inventory levels, ensuring customer satisfaction through effective communication, and collaborating with various departments to meet production needs. Candidates should have a bachelor's degree in a related field and at least 3 years of experience in a similar role. Familiarity with ERP systems, particularly SAP, is essential and advanced English language skills are required.

Formación

• Bachelor's degree in relevant fields is required.
• Advanced English, knowledge of German is a plus.
• Minimum 3 years of experience in a similar role.

Responsabilidades

• Manage inventory levels and production schedules.
• Communicate effectively within departments.
• Collaborate with Logistics, Engineering, and Purchasing.
• Analyze past due orders to implement corrective actions.

Conocimientos

Language: English - Advanced

Market/Customer Orientation

Cooperation

Negotiation Skills

Problem Solving

Educación

Bachelor's Degree in Supply Chain Management, Logistics, Engineering, Economics, International Trade, or related fields

Herramientas

ERP (SAP) - Advanced

Microsoft Office (Excel, PPT, Power BI) - Intermediate

Descripción del empleo

Customer and Production Planning Team Leader

MXN 600,000 - 850,000

Customer and Production Planning Team Leader

Full-time

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch!

We are a pacesetter and trendsetter in the field of steering systems for passenger cars and commercial vehicles. Bends, switchbacks, parking spaces, rough roads, slippery road surfaces and sudden lane-change manoeuvres – this is our world. We call it the fascination of steering. We set the course for technological change and are a highly capable, experienced partner for the automotive industry.

The Customer & Production service group leader is mainly responsible for controlling information flow from the customers to all involved internal departments as well as the suppliers. Key tasks include maximizing customer on-time deliveries, maintaining acceptable inventory levels, and reducing costs. The role also supports and leads improvement projects and change management activities within the value stream. This position interacts regularly with employees, management, senior management, customers, and suppliers. The quality and accuracy of performance in this role impact daily operations and customer satisfaction.

• Manage inventory levels, schedules, and availability of manufactured or purchased items to meet production needs.
• Communicate information effectively within the company departments and personnel.
• Collaborate closely with Logistics, Engineering, Purchasing (including incoming inspections), Manufacturing, and Business Unit Managers.
• Serve as the first-level escalation contact for customers.
• Analyze past due orders and implement actions to reduce or eliminate issues.
• Ensure proper, accurate, and timely loading of the plan into SAP, running the MPS for supplier scheduling.
• Maintain finished goods inventory levels at target and ensure good inventory accuracy.
• Follow-up and expedite materials as needed to meet customer requirements.
• Receive EDI's, analyze, and develop plans to meet customer demands. Build and maintain good relationships with customers.
• Keep all customer systems (Covisint, DDL, Smart, Supply Power) updated.
• Maintain good relationships with customer material planners and provide prompt responses to requests.

Qualifications

• Bachelor's Degree in Supply Chain Management, Logistics, Engineering, Economics, International Trade, or related fields.
• Language: English - Advanced; German - Optional/Desired.
• Experience in a similar role for more than 3 years.
• Technical Skills: ERP (SAP) - Advanced; Microsoft Office (Excel, PPT, Power BI) - Intermediate; Automation tools (e.g., Catalytic) - Basic; Knowledge of procurement planning and production leveling - Advanced.
• Soft Skills: Market/Customer Orientation, Cooperation, Negotiation Skills, Interdisciplinary Thinking, Problem Solving, Self-motivated.