CSS Specialist Portugues (future position)

Henkel; Huixquilucan de Degollado; Hybrid; MXN 279,000 - 391,000; Full time

Benefits offered by this job

Flexible work scheme with flexible hrs

Hybrid work model

Work from anywhere up to 30 days/yr

Diverse national and international 성장

Job summary

Henkel is seeking a Customer Service Specialist Portuguese to serve as the liaison between the Brazil order entry team and the logistics department. You will review customer portals, download purchase orders, and forward all relevant information to the logistics team.

In this role you will maintain active portals by tracking orders, make corrections to orders, and upload them in SAP. The ideal candidate has a Business Administration degree, customer service experience, and intermediate

Qualifications

• Degree in Business Administration.
• Experience in customer service.
• Intermediate Portuguese.
• Analytical, proactive and good communication.

Responsibilities

• Review customer portals and download purchase orders.
• Forward all relevant information to the logistics team.
• Maintain active portals by tracking purchase orders.
• Make corrections to the different orders.
• Upload orders in SAP.

Skills

Customer service

Portuguese

Analytics

Proactive

Communication

Education

Business Administration degree

Tools

SAP

Job description

About this Position The customer service specialist Portuguese will serve as the point of contact between the order entry team in Brazil and the logistics department. They will be responsible for reviewing customer portals, downloading purchase orders, and forwarding all relevant information to the logistics team.

What You'll Do

• Order Entry responsible.
• Maintain active portals by tracking purchase orders.
• Make corrections to the different orders.
• Upload orders in SAP.

What makes you a good fit

• Degree on Business Administrations.
• Experience in customer service.
• Intermediate portuguese.
• Analytics, proactive and good communication.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Flexible Benefits
• Meal vouchers
• Savings fund
• Friday early finish

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.