CRM Campaign Ops Associate - Hands-On QA & Launch

Doordashmexico; Ciudad de México; Presencial; MXN 420.000 - 580.000; Jornada completa

Descripción de la vacante

DoorDash Mexico City is seeking a Senior Associate, Campaign Operations to build, test, and launch CRM/lifecycle campaigns across email, push, SMS, and in app channels. You will own end-to-end QA, audience segmentation, and personalization, ensuring on-time delivery with high quality.

You will collaborate with Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on campaign goals and creative execution.

Formación

• 3+ years of hands-on experience in CRM Operations, Lifecycle Marketing, Retention Marketing, or Email Marketing, executing multi-channel campaigns end-to-end.

Responsabilidades

• Build, test, and launch CRM/lifecycle campaigns across email, push, SMS, in-app, and other channels using Braze and in-house tools.
• Partner with Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align goals, audience segmentation, and creative execution.
• Monitor and analyze CRM campaign performance, deliverability, engagement, and quality metrics; provide insights to improve campaigns.
• Act as primary point of contact for Campaign Operations with Lifecycle Marketing partners, ensuring alignment with goals.
• Leverage Braze and internal platforms to implement automation, dynamic content, and A/B testing.

Conocimientos

Campaign QA

Collaboration

Analytics

Multichannel execution

Herramientas

Braze

Iterable

Salesforce Marketing Cloud

HubSpot

Klaviyo

Descripción del empleo

DoorDash Mexico City is seeking a Senior Associate, Campaign Operations to build, test, and launch CRM/lifecycle campaigns across email, push, SMS, and in app channels. You will own end-to-end QA, audience segmentation, and personalization, ensuring on-time delivery with high quality.

You will collaborate with Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to align on campaign goals and creative execution.