Credit & Customer Service Associate

PPG; Santiago de Querétaro; Presencial; MXN 167.000 - 234.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Life insurance

Descripción de la vacante

PPG in Querétaro, Mexico is seeking a detail‑driven professional to support order management and customer service activities. You will handle incoming emails, process Oracle credits and Service Now rebills, generate reports, and stay current on procedures and system upgrades.

This role emphasizes accuracy, strong communication, and teamwork within a global supplier of coatings and materials. Join a company committed to protecting and beautifying the world, with opportunities for growth and a

Formación

• High School Degree or equivalent.
• 0-2 years of experience (Desirable in order management or customer service).
• Proficient with Microsoft Office Suite and Windows.
• Attention to detail and high level of accuracy.
• Strong communication skills, both verbal and written.

Responsabilidades

• Handle incoming emails in an accurate, efficient and timely manner
• Complete Oracle credits, rebills and other adjustments correctly and in a timely manner
• Complete Service Now credits, rebills and other adjustments correctly and in a timely manner
• Manage various reports timely as requested
• Remain current on procedures, training, and system upgrades

Conocimientos

Attention to detail

Strong communication skills

Herramientas

Microsoft Office Suite

Descripción del empleo

PPG in Querétaro, Mexico is seeking a detail‑driven professional to support order management and customer service activities. You will handle incoming emails, process Oracle credits and Service Now rebills, generate reports, and stay current on procedures and system upgrades.

This role emphasizes accuracy, strong communication, and teamwork within a global supplier of coatings and materials. Join a company committed to protecting and beautifying the world, with opportunities for growth and a