Credit & Collections Specialist (Hybrid)

Rockwell Automation; Monterrey; Híbrido; MXN 360.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mindfulness programs with Calm Premium

Volunteer Paid Time off after 6 months

Volunteer/donation matching program

Employee Assistance Program

OnTrack wellbeing program and courses

Descripción de la vacante

Rockwell Automation is seeking a Credit Specialist to support accounts receivable and collections, monitor balances, follow up on overdue invoices, and help resolve payment issues. This role requires strong analytical and communication skills, attention to detail, and the ability to coordinate across multiple systems.

Hybrid modality with reporting to the Americas Direct Customer Portfolio Credit Manager. The position offers mindfulness programs, volunteer time off after 6 months, donation

Formación

• 1 year of experience in Accounts Receivable, Cash Collections, Order-to-Cash, or other customer credit and collections functions.
• Advanced to Fluent English (written & spoken).
• Working knowledge of Excel
• Problem solving and negotiation skills
• Good communication skills
• Ability to work independently and meet deadlines

Responsabilidades

• Responsible for collections and reconciling accounts on month basis
• Reconcile customer accounts to identify disputes, overpayments, create journal entries and oversee offsetting of credits and debits
• Provide overall customer service to assigned accounts in matters concerning their accounts receivable balance and dispute resolution
• Communicate with product sales departments, branch plants, field sales, and service personnel to resolve customer disputes
• Decision‑making skills involving payment arrangements on disputed items or write-offs
• Classify past due accounts for monthly reporting to management
• Make recommendations to management on accounts or items that are potentially uncollectible
• Verify Bad debt reserve file
• Develop good working relationships with relevant teams across different areas throughout the organization
• Maintain accurate information within the system, in compliance with company policies
• Support financial audit
• Focus on achieving work group’s goals and strategies

Conocimientos

Analytical thinking

Communication

Problem solving

Negotiation

Independence

Educación

Bachelors/Associates in related field

Shared Services experience

Herramientas

SAP

ERP systems

Descripción del empleo

Rockwell Automation is seeking a Credit Specialist to support accounts receivable and collections, monitor balances, follow up on overdue invoices, and help resolve payment issues. This role requires strong analytical and communication skills, attention to detail, and the ability to coordinate across multiple systems.

Hybrid modality with reporting to the Americas Direct Customer Portfolio Credit Manager. The position offers mindfulness programs, volunteer time off after 6 months, donation