Credit & Collections Analyst North America

Sealed Air; Toluca; Presencial; MXN 837,000 - 1,210,000; Jornada completa

Descripción de la vacante

A global packaging solutions company is seeking a Credit & Collections Analyst for its North America team based in Toluca, Mexico. The ideal candidate will manage customer accounts, ensuring timely payments and resolving billing issues while collaborating with internal teams. Strong conversational English and a positive, team-oriented attitude are essential for success in this role. The company values diversity and is committed to career development and creating a meaningful impact in communities.

Formación

• Fluent conversational English is required.
• A team-oriented mindset with a positive attitude is essential.

Responsabilidades

• Manage a defined portfolio of customers and ensure timely follow-up on overdue accounts.
• Coordinate with Sales and Customer Service teams to resolve billing disputes.
• Maintain customer account data, including credit limits and financial health checks.
• Negotiate payment plans and manage credit notes when necessary.
• Support improvement initiatives and projects in coordination with your supervisor.

Conocimientos

Fluent conversational English

Team-oriented mindset

Descripción del empleo

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Credit & Collections Analyst North America

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Air generated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit www.sealedair.com.

As part of the Credit and Collections team, you will be responsible for managing a portfolio of customers based in North America. You will oversee the credit and collection process by ensuring timely payments, maintaining accurate customer accounts, and supporting internal policies. You will also collaborate with Sales and Customer Service teams to resolve queries and support business goals.

• You will manage a defined portfolio of customers and ensure timely follow-up on overdue accounts.
• You will coordinate with Sales and Customer Service teams to resolve billing disputes and promote continuous improvement.
• You will maintain customer account data, including credit limits, financial health checks, and account setup.
• You will negotiate payment plans and manage credit notes when necessary.
• You will support improvement initiatives and projects in coordination with your supervisor.

What will you need to succeed in this role?

• Fluent conversational English.
• Team-oriented mindset with a positive attitude.

Requisition id:51903

Relocation:No

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [e-mail].

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability. It’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.