Credit and Collection Manager

Kellanova Co; Santiago de Querétaro; On-site; MXN 900,000 - 1,500,000; Full time

Job summary

Kellanova Co in Querétaro, Mexico, is seeking a Credit and Collections Manager to lead regional credit risk and collections for Latin America. You will oversee credit management, collections operations, and accounts receivable processes, ensuring healthy cash flow and strong financial controls.

The role requires collaboration with Finance, Sales, Customer Service, and Supply Chain, plus the development of a high-performing regional team and data-driven process improvements.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Extensive experience in Credit, Collections, Accounts Receivable, and Credit Risk Management within a multinational or complex business environment.
• Proven experience leading teams and managing regional credit and collections operations across multiple countries.
• Strong understanding of portfolio management, working capital, financial analysis, credit evaluation, and collection strategies.
• Experience partnering with commercial and finance stakeholders to influence decisions, manage risk, and support business objectives.
• Advanced Excel skills, including pivot tables and reporting, along with experience using SAP, HighRadius, and related financial systems.
• Fluency in English and Spanish.

Responsibilities

• Lead credit & collections operations across Latin America to ensure cash flow and AR processes.
• Protect cash and manage risk with proactive credit strategies.
• Partner with Finance, Sales, Customer Service, and Supply Chain to align priorities.
• Lead and develop a regional team of direct and indirect reports.
• Drive performance using data, KPIs, and process improvements.

Skills

Credit risk management

Credit & collections

Accounts receivable

Portfolio management

Working capital

Financial analysis

Credit evaluation

Collection strategies

Excel pivot tables

SAP

HighRadius

English & Spanish fluency

Education

Bachelor's degree in Finance, Accounting, Business Administration

Tools

SAP

HighRadius

Job description

Join us as a Credit and Collections Manager and play a critical role in protecting Kellanova's cash flow, managing credit risk, and driving collection performance across Latin America. This position leads the strategy and execution of credit and collections activities while balancing customer relationships, commercial priorities, and financial objectives. The role requires strong business acumen, analytical thinking, and the ability to influence stakeholders across Finance, Sales, Customer Service, and Supply Chain.
Based in Querétaro, Mexico, you will lead a team with direct and indirect reports across the region, ensuring effective portfolio management, risk mitigation, and timely collection of outstanding receivables. This highly visible role requires close partnership with business leaders to evaluate risks, support decision-making, and develop strategies that optimize working capital while maintaining strong customer relationships.

A Taste Of What You'll Be Doing

• Lead Credit & Collections Operations — Oversee collections, credit management, order release activities, and accounts receivable processes across Latin America, ensuring healthy cash flow and operational excellence.
• Protect Cash and Manage Risk — Monitor portfolio performance, identify credit risks, and implement proactive strategies that balance business growth with sound financial controls.
• Partner With Key Stakeholders — Collaborate closely with Finance, Sales, Customer Service, and Supply Chain teams to resolve complex issues, align priorities, and drive business outcomes.
• Lead And Develop a Regional Team — Manage and coach a team of direct and indirect reports, fostering accountability, engagement, and high performance across the organization.
• Drive Performance and Continuous Improvement — Leverage data, KPIs, and process insights to improve collections effectiveness, optimize working capital, and strengthen operational processes.

We're Looking for Someone With

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Extensive experience in Credit, Collections, Accounts Receivable, and Credit Risk Management within a multinational or complex business environment.
• Proven experience leading teams and managing regional credit and collections operations across multiple countries.
• Strong understanding of portfolio management, working capital, financial analysis, credit evaluation, and collection strategies.
• Experience partnering with commercial and finance stakeholders to influence decisions, manage risk, and support business objectives.
• Advanced Excel skills, including pivot tables and reporting, along with experience using SAP, HighRadius, and related financial systems.
• Fluency in English and Spanish.

Get to Know Us

We've always been driven to unleash the full potential of our differentiated brands and our passionate people. Our iconic, world-class brands at Kellanova include Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.
Mars, Incorporated has acquired Kellanova in a transaction that brings together iconic brands, storied legacies and outstanding capabilities with a view to shape the future of snacking. You can learn more here, and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.
Let's shape the future of snacking.
Kellanova es un empleador de igualdad de oportunidades que promueve un entorno laboral inclusivo, ofreciendo igualdad de oportunidades a todas las personas sin distinción de raza, color, etnia, discapacidad, religión, origen nacional, género, identidad o expresión de género, estado civil, orientación sexual, edad, condición de veterano protegido o cualquier otra característica protegida por la ley.
Para más información sobre nuestros esfuerzos en Equidad, Diversidad e Inclusión, visita: here.