Credit Analyst - North America

DuPont; Ciudad de México; Presencial; MXN 30,000 - 70,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Credit Analyst to join their team in Mexico City. In this vital role, you will oversee collections and maintain strong relationships with both internal and external customers. Your analytical skills will be key in forecasting collections and ensuring customer satisfaction. The position requires effective communication and teamwork to resolve any issues that may arise. If you thrive in a dynamic environment and are passionate about finance and customer relations, this opportunity is perfect for you, offering a chance to make a significant impact in a company dedicated to innovation and excellence.

Formación

• Bachelor's degree or equivalent required.
• Relevant experience in Finance, Account Receivable or Credit areas is required.

Responsabilidades

• Manage portfolio closely to ensure collection efforts are accomplished.
• Provide specific reports and timely follow-up for reconciliation purposes.

Conocimientos

Relationship Building

Customer Satisfaction Orientation

Analytical Skills

Communication Skills

Flexibility/Adaptability

Educación

Bachelor's Degree

Descripción del empleo

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

DuPont NA Collections team is looking for a Credit Analyst located in Punto Polanco, MX. As a Credit Analyst you’ll manage, and coordinate assigned activities related to all aspects of collections between the company and our clients located in this region. Activities may include email and telephone contact with internal (Customer Service, Credit Assessment, Sales and Business) and external customers in order to keep the account portfolio up to date, to avoid any referral of orders or interruption in the relationship with our customers. Ensure a good analysis of the portfolio to provide a good forecast of what will be collected by the end of the month, so that management is aware of the figures. Monitor customer performance to avoid any credit and collection problems that could affect our relationship with the company and customers. This position will also require a thorough understanding and active involvement in supporting our customer service team and sales team to provide the most effective response when needed, managing a good follow-up of the assigned portfolio.

Your key responsibilities will be/what you’ll do:

• Manage the given portfolio very closely to ensure collection efforts are accomplished, to prevent any order referral.
• Manage a good relationship between Customer Service and the business and work as a Team to solve any issues we might face with our requests to our customers.
• Accountable for providing specific reports and timely follow-up to our internal control team in India for reconciliation purposes.
• Support on providing evidence on requests as needed for any internal or external audits as requested by management.

Job Qualifications

• Bachelor’s degree or equivalent required.
• Proven ability to build and maintain strong relationships with internal and external customers.
• Customer satisfaction oriented.
• Relevant experience in Finance, Account Receivable or Credit areas is required.
• Interpersonal, oral and written communication skills in English.
• Proven analytical skills (data analysis and interpretation).
• Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment.