Creative Solutions Specialist

Shuttlerock; Ciudad de México; Presencial; MXN 300,000 - 450,000; Jornada completa

Descripción de la vacante

A leading company in digital marketing seeks a Creative Specialist in Mexico City. This role emphasizes project management, client onboarding, and collaboration with partners. Ideal candidates will have strong communication skills and adaptability to ensure client satisfaction and optimize creative solutions.

Responsabilidades

• Oversee projects from ideation to delivery, ensuring quality and deadlines.
• Guide new customers through onboarding for successful transitions.
• Foster strong relationships with channel partners and advertisers.

Conocimientos

Digital Comprehension

Adaptability

Leadership

Communication

Value Creation

Descripción del empleo

About Shuttlerock
Shuttlerock, a Creative-as-a-Service (CaaS) platform, is a leading provider of digital-first video creative, delivering at unrivaled speed, with limitless scale, unlocking new potential in digital marketing.

Founded in 2011 with the vision to connect brands and audiences like never before, we have offices in Los Angeles, Austin, New York, London, Paris, Berlin, Singapore, Tokyo, Sydney, Auckland, and Nelson, New Zealand.

As official partners of Meta, TikTok, Hulu, Pinterest, Google, Snapchat, Amazon, Snap, and Twitter, we create beautiful video ads for customers using their existing brand assets. Our CaaS Platform leverages in-house designers, technology, and proprietary processes to rapidly create digital ads (video, 3D, AR) using a single visual asset, such as a still photo. These ads help agencies and brands maximize their existing creative assets to reach a wider audience.

At Shuttlerock, we are committed to developing and maintaining a diverse and inclusive team because we believe a great workplace is created by listening to our people and solving problems through diverse perspectives.

For more information, visit www.shuttlerock.com.

Description of Role & Responsibilities

Role: Creative Specialist

Location: Mexico City

Reporting Line: Director of Creative Services, NAM

In this role, you will bring a strong project management background, with expertise in social media platforms and managing complex accounts and scopes of work. You will collaborate with Client Solutions Managers (Growth Team) to launch license deals, ensuring client needs are understood, projects are well-briefed, and delivered on time with high quality. Additionally, you will work with Partner Program Managers to deliver programs for platform partners, generating qualified leads and ensuring high conversion rates.

Your responsibilities include:

• Project Management: Oversee projects from ideation to delivery, ensuring detailed management and execution at each stage. Maintain attention to detail to keep projects on track and meet deadlines without compromising quality. Use your creative and organizational skills to deliver top-tier service and media.
• Onboarding: Guide new customers through onboarding onto the Shuttlerock platform, working closely with the Growth Team to ensure smooth transitions and successful program positioning for conversions and renewals. Provide comprehensive onboarding support to foster long-term client satisfaction.
• Industry Insights: Keep up-to-date with industry trends, new service offerings, and best practices. Share insights to educate clients and internal teams, and anticipate emerging trends to drive innovation in creative approaches and ideation.
• Collaboration: Foster strong relationships with channel partners (e.g., Meta, TikTok), advertisers, and agencies. Facilitate seamless communication throughout the project lifecycle, gaining insights into stakeholder needs to tailor services effectively.
• Branding: Work closely with clients’ creative and media buying teams to understand and communicate brand guidelines. Ensure creative assets align with brand standards and objectives, leveraging your creative expertise to enhance engagement and results.

Key Skills & Experience for Success:

• Digital Comprehension: Ability to navigate digital platforms, tools, and technologies to interpret and optimize client briefs and deliver creative solutions.
• Adaptability: Flexibility to adapt to changing client needs, handle difficult conversations, and turn feedback into learning opportunities.
• Leadership: Ability to lead and inspire a dynamic team, fostering an environment of growth, learning, and opportunity.
• Communication: Strong skills in leading internal and external communications to align goals and ensure satisfaction.
• Value Creation: Capable of nurturing long-term partnerships with media platforms to drive relationships, referrals, and revenue, creating shared value for advertisers, partners, and Shuttlerock.