Country Manager

Indegene Inc.; Región Centro; Ibrido; MXN 600.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Indegene in Guadalajara, Mexico is seeking a Country Manager — Mexico, an HR generalist role with operational breadth. This person will manage day-to-day HR, compliance, and people operations in Mexico, working closely with offshore GDC teams who set the strategic direction.

This is a hands-on, execution-focused role requiring strong organizational and people skills, and the ability to work across HR, Finance, Legal and Operations in a matrixed environment.

Competenze

• Minimum 10 years of HR experience, with progressive responsibility.
• Experience in multi-functional or matrixed environments.
• Familiarity with country-level HR delivery.

Mansioni

• Own day-to-day HR, compliance and people operations in Mexico.
• Collaborate with offshore GDC teams to set strategic direction.
• Manage onboarding, payroll, benefits, and exit processes.
• Partner with HR Business Partners on engagement and development.
• Support governance, change management and learning coordination.

Conoscenze

Organized

Execution-focused

Interpersonal skills

Vendor management

Independent worker

Judgment and discretion

Adaptability

Formazione

Bachelor's degree

MBA or Master's degree

HR or business qualification

Descrizione del lavoro

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations be future ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship, and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com
What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?
We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you.
We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of this will lead to a truly differentiated experience for you.

This is a hybrid position based in Guadalajara, Mexico.

Role Overview

The Country Manager — Mexico is an HR generalist role with operational breadth. This person will manage day-to-day HR, compliance, and people operations in Mexico, working closely with offshore GDC teams who set the strategic direction.

This is a hands-on, execution-focused role. The right candidate is organized, people-oriented, and comfortable working across functions — HR, Finance, Legal, and Operations — in a matrixed environment.

Key Responsibilities

1. Talent Acquisition Support Partner

• Coordinate with onshore Talent Acquisition teams and local staffing vendors to support hiring needs in Mexico.
• Manage vendor relationships and ensure hiring pipelines are active and well-maintained.
• Oversee the end-to-end onboarding process for Mexico-based hires — from offer letter through to Day 1 readiness.
• Coordinate with TAG and HROps on offer support, induction facilitation, and onboarding paperwork.
• Ensure all new hires are registered with local authorities (IMSS, SAT) accurately and on time.

2. HR & Employee Relations and Workforce Management

• Serve as the onsite point of contact for HR, Finance, Legal, and operational matters, working closely with offshore teams.
• Coordinate with local payroll partners for payroll processing, tax documentation, social security contributions, and statutory deductions.
• Manage employee benefit vendors — including insurance and food vouchers (vales de despensa).
• Work with the offshore GDC team to implement and roll out SOPs for Mexico operations.
• Support governance and compliance controls at the country level.
• Act as the first point of contact for employee queries, grievances, and workplace concerns.
• Partner with HR Business Partners to support employee engagement and career development.
• Manage the end-to-end exit process — exit interviews, full and final settlements, and statutory deregistration.
• Coordinate with IT for access deactivation and hardware recovery, and with benefit partners for benefits closure.
• Ensure all exit steps comply with Mexican labor law and Indegene policy.

3. Change Support Partner

• Support communication and readiness during organizational or operational changes.
• Flag talent retention risks and coordinate with HR Business Partners on appropriate actions.
• Assist with learning and development coordination, onboarding curricula, and knowledge transfer cycles.

Desired Profile

The ideal candidate is a solid HR generalist with the maturity to handle multi-functional, operational responsibilities. They are organized, grounded, and people-focused — comfortable working in a matrixed setup where strategic direction is driven by offshore teams. This person is trusted by both leadership and employees, and brings calm and clarity to a fast-moving environment.

Qualifications & Skills

Education

• Bachelor's degree required; MBA or Master's degree preferred.
• HR or business qualification is an advantage.

Experience

• Minimum 10 years of HR experience (8–15 years preferred), with progressive responsibility.
• Strong core HR background: employee relations, talent management, compensation & benefits, HR operations, and policy execution.
• Experience in multi-functional or matrixed environments.
• Prior experience with country-level HR delivery is preferred
• Familiarity with HR transitions, workforce planning, or operational change is a plus.

Key Skills

• Organized, thorough, and execution-focused.
• Strong interpersonal and communication skills — able to build trust across all levels.
• Comfortable managing vendors, statutory bodies, and local partners.
• Able to work independently while staying well-connected to offshore teams.
• Sound judgment and discretion when handling sensitive matters.
• Resilient and adaptable in a fast-changing environment.

Language

• Spanish — native or fluent (required).
• English — professional working proficiency (required).

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate’s merit and qualification.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.