Coordinador de Partnerships Desarrollo e Implementación

Prudential Financial; Ciudad de México; On-site; MXN 670,000 - 1,004,000; Full time

Job summary

PGIM en México busca un Coordinador de Desarrollo e Implementación para supervisar procesos operativos de Partnerships y Grupo, asegurar SLA y gestionar incidencias. Participarás en la implementación de nuevos negocios, definiendo procesos y entregables, coordinando entre operaciones, tecnología y áreas de negocio.

Se requiere licenciatura en áreas Económico-Administrativas o afines y más de 5 años de experiencia en operaciones o gestión de proyectos en el sector asegurador.

Qualifications

• Licenciatura en áreas Económico-Administrativas, Contables o afines.
• Experiencia de 5+ años en operaciones o implementación de negocios en el sector asegurador.
• Conocimiento de herramientas de BI y gestión de proyectos.

Responsibilities

• Monitorear y dar seguimiento a procesos operativos de Partnerships y Grupo.
• Elaborar reportes ejecutivos e indicadores para la toma de decisiones.
• Coordinar atención y resolución de incidencias operativas.
• Participar en implementación de nuevos negocios y definir procesos, controles y entregables.

Skills

Gestión operativa

Coordinación

Análisis de datos

Gestión de incidencias

Education

Licenciatura en áreas Económico-Administrativas o afines

Tools

Excel

Power BI

Project

PowerPoint

Jira

ServiceNow

APIs

Web services

Job description

¡Estamos contratando! | Coordinador de Desarrollo e Implementación Partnerships y Grupo

¿Te apasiona la gestión operativa, la implementación de nuevos negocios y la mejora continua? Esta puede ser tu próxima gran oportunidad. Buscamos un profesional que contribuya a garantizar la continuidad operativa de nuestros programas de Partnerships y Grupo, asegurando procesos eficientes, escalables y orientados al servicio. ¿Cuál será tu reto? Liderar el seguimiento y control de los procesos operativos recurrentes, asegurar el cumplimiento de SLA, gestionar incidencias y participar en la implementación de nuevos negocios, facilitando una transición exitosa hacia la operación diaria.

Responsabilidades principales:

Monitorear y dar seguimiento a los procesos operativos de Partnerships y Grupo. Elaborar reportes ejecutivos e indicadores para la toma de decisiones. Coordinar la atención y resolución de incidencias operativas. Participar en la implementación de nuevos negocios, asegurando la definición de procesos, controles y entregables. Gestionar requerimientos mediante herramientas como Jira o ServiceNow y coordinar iniciativas con áreas de negocio, operaciones y tecnología. Monitorear indicadores operativos, SLA y niveles de servicio con socios estratégicos. Documentar procesos, casos de uso y esquemas operativos para impulsar la estandarización y escalabilidad del negocio.

Perfil que buscamos:

Licenciatura en áreas Económico-Administrativas, Contables o afines. Más de 5 años de experiencia en operaciones Affinity, implementación de negocios o gestión operativa en el sector asegurador. Experiencia en análisis y manejo de bases de datos masivas. Conocimiento de seguros Affinity, distribución digital y procesos operativos. Manejo de herramientas como Excel, Power BI, Project, PowerPoint y plataformas de gestión de proyectos. Conocimiento de integraciones tecnológicas (API, batch, web services, validadores). Pensamiento analítico, orientación a la solución de problemas y excelente capacidad de coordinación. Si quieres formar parte de un equipo que impulsa el crecimiento de alianzas estratégicas y la transformación operativa del negocio, ¡nos encantaría conocerte!

- Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in Mexico. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com.

Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.

PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit pgim.com.

Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, and with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com. PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.

Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.