About the Role
Our client, a leading resort and tourism operator, is seeking a proactive and detail-oriented Coordinador de Limpieza y Calidad Ambiental to oversee sanitation standards and environmental hygiene at their prestigious properties in Cancún, Quintana Roo. This critical role ensures that all public areas, guest accommodations, and operational facilities maintain the highest levels of cleanliness and adhere to stringent health and safety regulations, contributing directly to guest satisfaction and brand reputation. The ideal candidate will possess extensive experience in hospitality cleaning management, a strong understanding of environmental health, and excellent supervisory skills. You will be instrumental in developing and implementing best practices to maintain an exceptional guest experience and a safe working environment for all staff. Our client is dedicated to upholding world-class standards.
Key Responsibilities
- Develop, implement, and monitor cleaning and sanitation programs across all resort areas.
- Supervise and train cleaning staff, ensuring adherence to quality standards and safety protocols.
- Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to assess cleanliness and identify areas for improvement.
- Manage inventory of cleaning supplies, chemicals, and equipment, ensuring cost-effectiveness and proper usage.
- Ensure compliance with all local, national, and international health, safety, and environmental regulations.
- Investigate and resolve guest complaints related to cleanliness or environmental concerns.
- Implement and maintain waste management and recycling programs.
- Coordinate with other departments to ensure integrated service delivery and guest satisfaction.
- Develop and deliver training programs on hygiene, sanitation, and environmental best practices.
- Maintain detailed records of inspections, training, and inventory management.
- Stay updated on industry trends and emerging technologies in cleaning and environmental management.
- Foster a culture of cleanliness and environmental responsibility among all staff.
Requirements
- Minimum of 4 years of experience in housekeeping management or environmental services within the hospitality industry.
- Proven experience in developing and implementing cleaning and sanitation standards.
- Strong knowledge of cleaning chemicals, equipment, and industry best practices.
- Excellent understanding of health, safety, and environmental regulations relevant to tourism.
- Supervisory and team leadership experience is essential.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Bachelor's degree in Hospitality Management, Environmental Science, or a related field is preferred.
- Proficiency in relevant software for scheduling and inventory.
- Ability to work flexible hours, including weekends and holidays, to meet operational needs.
Benefits
- Monthly salary of 16000 MXN.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday benefits.
- Opportunities for professional development and advancement within the hospitality sector.
- Accommodation or housing allowance.
- Employee discounts on resort services.
- Performance incentives.
- Retirement savings plan.