Coordinador de Envíos y Logística de Última Milla

Placements24; Acapulco; Hybrid; MXN 167,000 - 234,000; Full time

Benefits offered by this job

Health coverage

Growth opportunities

Hybrid work model

Job summary

Placements24 in Acapulco, Guerrero, MX is seeking a proactive Last-Mile Shipping and Logistics Coordinator to optimize delivery routes, coordinate with drivers and local partners, and ensure on-time deliveries.

The role blends on-site coordination with remote planning to improve efficiency in the Acapulco region, requiring strong organization, communication, and problem-solving skills, plus familiarity with delivery tech and hybrid work.

Qualifications

• High school diploma or equivalent.
• 2+ years in last-mile delivery or logistics coordination preferred.
• Proficient with route planning software and tracking tools.
• Strong organizational and time-management skills.
• Excellent communication with drivers and customers.
• Ability to stay calm under pressure and solve problems.
• Hybrid work ability (on-site and remote).
• Knowledge of Acapulco, Guerrero area is a plus.

Responsibilities

• Plan and optimize delivery routes for a fleet of vehicles.
• Coordinate with drivers to ensure on-time pickups and deliveries.
• Monitor delivery progress and provide real-time updates to customers and teams.
• Maintain accurate delivery records and documentation.
• Troubleshoot delivery issues or customer complaints promptly.
• Collaborate with local partners and service providers for smooth operations.
• Analyze delivery performance data for improvements.
• Ensure compliance with traffic laws and safety policies.
• Minimize operational costs and optimize resources.

Skills

Last-mile delivery

Route planning

Organizational skills

Communication skills

Problem solving

Hybrid work

Acapulco area knowledge

Education

High school diploma or equivalent

Tools

Delivery route planning software

Mobile tracking technologies

Job description

About the Role

Our client is seeking a proactive and detail-oriented Last-Mile Shipping and Logistics Coordinator to join their team in Acapulco, Guerrero, MX . This role is vital for ensuring efficient and timely delivery of products to end customers, managing delivery routes, and coordinating with drivers and local partners. The ideal candidate will have a strong understanding of last-mile delivery challenges, excellent organizational skills, and a customer-centric approach. This hybrid role requires both on-site coordination and remote planning to optimize delivery operations in the Acapulco, Guerrero, MX region.

Key Responsibilities

• Plan and optimize delivery routes for a fleet of vehicles.
• Coordinate with drivers to ensure on-time pickups and deliveries.
• Monitor delivery progress and provide real-time updates to customers and internal teams.
• Manage and maintain accurate delivery records and documentation.
• Troubleshoot and resolve delivery issues or customer complaints promptly.
• Work with local partners and service providers to ensure smooth operations.
• Analyze delivery performance data to identify areas for improvement.
• Ensure compliance with all traffic laws and company safety policies.
• Manage the efficient use of delivery resources and minimize operational costs.

Requirements

• High school diploma or equivalent; experience in logistics or transportation is highly valued.
• Minimum of 2 years of experience in last-mile delivery, logistics coordination, or a related field.
• Strong knowledge of delivery route planning and optimization software.
• Excellent organizational and time-management skills.
• Good communication and interpersonal skills, with the ability to effectively interact with drivers and customers.
• Problem-solving skills and the ability to remain calm under pressure.
• Familiarity with mobile tracking and delivery management technologies.
• Ability to work in a hybrid model, balancing on-site and remote tasks.
• Knowledge of the Acapulco, Guerrero, MX area is an advantage.

Benefits

This role offers a competitive salary and benefits package, including health coverage and opportunities for growth. The hybrid work model provides a balance between on-site engagement and remote flexibility. You will play a key role in enhancing customer satisfaction through reliable and efficient delivery services. Join a growing logistics operation and contribute to its success in the vibrant city of Acapulco, Guerrero, MX . This is an excellent opportunity to develop your skills in last-mile logistics.