Coordinador/a de Apoyo Psicosocial en Crisis

Placements24; Saltillo; On-site; MXN 46,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Training opportunities

Challenging humanitarian work

Supportive team

Diverse emergency exposure

Job summary

Placements24 is seeking a Coordinador/a de Apoyo Psicosocial en Crisis to lead psychosocial response efforts in Saltillo, Coahuila. The role requires directing crisis teams, delivering immediate and ongoing support, and developing intervention protocols to help communities recover after emergencies.

The ideal candidate will bring 5+ years in crisis intervention, trauma-informed care, and program management, with strong leadership and communication skills for multi-stakeholder collaboration.

Qualifications

• Master's degree in psychology, social work, counseling, or related field.
• At least 5 years in crisis intervention, emergency response, or psychosocial support; 2+ in leadership.
• Proven track record in developing and implementing psychosocial programs in emergencies.
• Knowledge of trauma-informed care and psychological first aid.
• Excellent leadership, team management, and coordination skills.
• Ability to work under extreme pressure and make rapid decisions.
• Strong communication, interpersonal, and conflict resolution skills.
• Experience training response teams.
• Familiar with disaster management frameworks and humanitarian principles.
• Willing to be on-call for emergencies in Saltillo.

Responsibilities

• Develop and implement emergency psychosocial protocols for Saltillo and nearby areas.
• Lead crisis response teams and provide supervision during emergencies.
• Deliver direct psychosocial support and counseling to individuals and families.
• Conduct rapid needs assessments of psychological and social needs.
• Organize and facilitate training sessions for first responders and volunteers.
• Collaborate with authorities, NGOs, and international organizations for coordinated response.
• Manage resources and logistics for psychosocial operations during emergencies.
• Document interventions, client progress, and program outcomes.
• Advocate for mental health needs within disaster response frameworks.
• Contribute to preparedness plans and resilience-building initiatives in Coahuila.

Skills

Crisis intervention

Leadership

Mental health support

Program management

Training delivery

Communication

Conflict resolution

On-call readiness

Education

Master's degree in Psychology / Social Work / Counseling

Job description

About the Role

Our client is seeking a highly resilient and skilled Coordinador/a de Apoyo Psicosocial en Crisis to lead and manage critical support services in Saltillo, Coahuila . This role is dedicated to providing timely and effective psychosocial assistance to individuals and communities affected by emergencies, disasters, and traumatic events. The ideal candidate will have extensive experience in crisis intervention, mental health support, and program management in high-stress environments. You will be responsible for developing intervention protocols, training response teams, and overseeing the delivery of immediate psychological first aid and ongoing support. This position demands strong leadership, excellent organizational skills, and a deep commitment to humanitarian principles. You will play a vital role in helping communities recover and build resilience. Our client is committed to fostering a supportive work environment that prioritizes the well-being of its staff while addressing critical community needs. We are looking for a professional capable of responding effectively under pressure and leading teams in challenging situations.

Key Responsibilities

• Develop and implement emergency psychosocial support protocols and intervention plans for Saltillo and surrounding areas.
• Lead and coordinate crisis response teams, providing guidance and supervision during emergency situations.
• Deliver direct psychosocial support and counseling services to individuals and families affected by trauma and crises.
• Conduct rapid needs assessments to identify psychological and social needs in affected populations.
• Organize and facilitate training sessions for first responders, community leaders, and volunteers on psychosocial support in emergencies.
• Collaborate with local authorities, NGOs, and international organizations to ensure coordinated and comprehensive crisis response efforts.
• Manage resources and logistics for psychosocial support operations during emergencies.
• Document crisis interventions, client progress, and program outcomes for reporting and evaluation purposes.
• Advocate for the mental health and psychosocial needs of affected populations within disaster response frameworks.
• Contribute to the development of preparedness plans and community resilience-building initiatives in Coahuila .

Requirements

• Master's degree in Psychology, Social Work, Counseling, or a related mental health field.
• Minimum of 5 years of experience in crisis intervention, emergency response, or psychosocial support, with at least 2 years in a coordination or leadership role.
• Proven experience in developing and implementing psychosocial support programs in emergency settings.
• In-depth knowledge of trauma-informed care, psychological first aid, and crisis counseling techniques.
• Excellent leadership, team management, and coordination skills.
• Strong ability to work under extreme pressure, make sound decisions rapidly, and maintain composure.
• Excellent communication, interpersonal, and conflict resolution skills.
• Experience in training and capacity building for response teams.
• Familiarity with disaster management frameworks and humanitarian principles.
• Willingness to be available for on-call duties and respond to emergencies as needed in Saltillo .

Benefits

• Competitive annual salary of 51000.
• Comprehensive health insurance and benefits.
• Opportunities for specialized training in crisis intervention and disaster response.
• Work in a critical and highly impactful field, contributing to community resilience.
• Supportive team environment dedicated to humanitarian efforts.
• Exposure to diverse emergency response scenarios and collaborative efforts.