Controls Engineer: Remote Support & Troubleshooting

Kion Group AG; Guadalupe; Presencial; MXN 693.000 - 1.039.501; Jornada completa

Descripción de la vacante

A multinational engineering firm is looking for a Controls Engineer in Guadalupe, Mexico, for their Technical Support group. The successful candidate will support complex systems, providing troubleshooting and customer service. A Bachelor's Degree and 3 to 5 years of relevant experience are required, particularly with Allen Bradley Logix PLC controls. The role involves up to 20% travel and a strong emphasis on customer satisfaction and effective communication.

Formación

• 3 to 5 years of experience in Customer Service Support.
• Experience in troubleshooting and providing support across complex systems.
• Ability to work independently and in shifts.

Responsabilidades

• Participate in the support of complex systems integrating hardware and software.
• Provide troubleshooting expertise to customers.
• Recommend ideas for productivity improvement and customer satisfaction.
• Travel between 10-20% to customer locations.

Conocimientos

Allen Bradley Logix PLC controls platforms

Controls hardware troubleshooting

Electrical troubleshooting

Strong verbal communication skills

Customer Service mentality

Educación

Bachelor's Degree

Herramientas

Siemens PLC

Modicon PLC

Descripción del empleo

A multinational engineering firm is looking for a Controls Engineer in Guadalupe, Mexico, for their Technical Support group. The successful candidate will support complex systems, providing troubleshooting and customer service. A Bachelor's Degree and 3 to 5 years of relevant experience are required, particularly with Allen Bradley Logix PLC controls. The role involves up to 20% travel and a strong emphasis on customer satisfaction and effective communication.