Consumer Risk Specialist

GM Financial; Monterrey; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Extended Maternity & Paternity Leaves

Personal Days

Profit Sharing

Life Insurance

Pension Plan

Job summary

GM Financial, a global auto finance leader, seeks a Senior Risk Consumer Specialist in Monterrey to lead advanced analytics and risk initiatives across credit origination, portfolio risk, and decisioning platforms. You will collaborate with Credit Operations, Analytics, Technology and central Risk teams to translate strategies into actionable capabilities.

You will translate complex data into risk insights, support governance, and help drive profitable growth while maintaining disciplined risk

Qualifications

• Knowledge of portfolio performance indicators, including delinquency, roll rates, vintage analysis, losses, recoveries, expected losses, and risk-adjusted profitability.
• Understanding of credit decisioning platforms, rules-based strategies, model implementation, testing, monitoring, and controlled change management.
• Ability to communicate credibly and effectively with regulators, auditors, executive management, and governance committees.
• Advanced analytical and problem-solving skills, with the ability to connect detailed data findings to commercial, financial, and strategic decisions.
• Business and financial acumen, with the ability to understand the impact of risk decisions on growth, profitability, reserves, and customer experience.
• Proficiency in data analysis and management reporting tools.

Responsibilities

• Manage and oversee credit decisioning platforms from a Risk perspective, ensuring policies, strategies and rules are implemented and aligned with requirements.
• Serve as the primary Consumer Risk contact for Credit Operations on decisioning platforms, policies, system functionality and strategy implementation.
• Coordinate with central and global teams on the implementation and evolution of decisioning tools, representing Mexico Consumer Risk requirements.
• Partner with Credit Operations, Technology, Analytics and central teams to translate risk strategies into decisioning capabilities.
• Identify opportunities to improve efficiency, automate processes, and reduce manual intervention in credit evaluation.
• Define and develop analytics and monitoring framework for credit decisioning platforms with relevant indicators.
• Develop, assess, validate and monitor consumer credit policies and underwriting strategies.
• Perform advanced analysis of consumer portfolio performance to identify emerging risks and opportunities.
• Monitor risk indicators across the lifecycle including delinquency, losses, vintages, roll rates, and other measures.
• Conduct ad hoc risk analyses and translate findings into actionable insights for management decisions.

Skills

Credit risk analytics

Credit decisioning

Regulatory communication

Data analysis

Bilingual: Spanish & English

Business acumen

Education

Bachelor's degree in Finance/Economics/Quantitative field

Relevant professional experience in Credit Risk

Tools

Data analysis tools

Job description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

Job Description

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Our Purpose: We pioneer the innovations that move and connect people to what matters. This position will be posted until filled.

About the Role

The Risk Consumer Specialist is a senior individual contributor responsible for providing advanced credit risk analytics and leading risk initiatives that support profitable and sustainable business growth while maintaining appropriate risk disciplines and appetite. The role will have a strong focus on consumer credit risk, covering credit policies, originations, credit decisioning, portfolio performance, risk segmentation, and emerging risk identification. This position is expected to translate complex data and portfolio trends into actionable risk strategies, provide recommendations to senior stakeholders, and act as a key point of connection between Consumer Risk, Credit Operations, Analytics, Technology, and central/global Risk teams. The role requires a high degree of autonomy, analytical judgment, business understanding, and ownership of initiatives, operating as a subject matter expert across different components of the consumer credit risk lifecycle. The position provides leadership and oversight across Credit Origination, Portfolio Risk Management, Leasing & Residual Values, Credit Loss Reserves, and Credit Decisioning Platforms, ensuring effective governance, risk measurement, controls, and decision-making throughout the credit lifecycle.

In This Role You Will

• Manage and oversee credit decisioning platforms from a Risk perspective, ensuring credit policies, strategies and decision rules are appropriately implemented and aligned with business and risk requirements.
• Serve as the primary Consumer Risk point of contact for Credit Operations on matters related to decisioning platforms, credit policies, system functionality and credit strategy implementation.
• Coordinate with central and global teams on the implementation, enhancement and evolution of credit decisioning tools and capabilities, representing Mexico Consumer Risk requirements and priorities.
• Partner with Credit Operations, Technology, Analytics and central teams to translate risk strategies and business requirements into decisioning capabilities and system requirements.
• Identify opportunities to improve efficiency and simplify credit decisioning processes, including increased automation, reduced manual intervention and improvements in the effectiveness of the credit evaluation process.
• Define and develop the analytics and monitoring framework for credit decisioning platforms, establishing relevant indicators to assess strategy performance, decision outcomes, overrides, declines, referrals and other key decisioning trends.
• Develop, assess, validate and monitor consumer credit policies and underwriting strategies, ensuring alignment with risk appetite, business objectives and market conditions.
• Perform advanced analysis of consumer portfolio performance, identifying emerging risks, changes in customer behavior and opportunities to strengthen portfolio quality.
• Monitor relevant risk indicators across the credit lifecycle, including delinquency, losses, vintages, roll rates and other portfolio performance measures.
• Perform ad hoc risk analyses, data assessments and strategic evaluations as business needs arise, translating complex information into actionable insights, recommendations and risk proposals to support management decision-making.

Qualifications

What makes You an ideal candidate?

• Knowledge of portfolio performance indicators, including delinquency, roll rates, vintage analysis, losses, recoveries, expected losses, and risk-adjusted profitability.
• Understanding of credit decisioning platforms, rules-based strategies, model implementation, testing, monitoring, and controlled change management.
• Ability to communicate credibly and effectively with regulators, auditors, executive management, and governance committees.
• Advanced analytical and problem-solving skills, with the ability to connect detailed data findings to commercial, financial, and strategic decisions.
• Business and financial acumen, with the ability to understand the impact of risk decisions on growth, profitability, reserves, and customer experience.
• Proficiency in data analysis and management reporting tools.
• Strong written, verbal, and presentation skills in Spanish and English.

Work Experience & Education

• Bachelor's degree in Finance, Economics, Actuarial Science, Mathematics, Statistics, Engineering, Business Administration, Data Analytics or a related quantitative field.
• Relevant professional experience in Credit Risk, Consumer Finance, Financial Services, Risk Analytics or Credit Strategy.

What We Offer

At GM Financial we want you to be the most authentic version of yourself. We take care of your work-life balance by programming wellness and integration activities, where you will strengthen your relationships with peers and contribute towards the development and wellbeing of your community, while providing you with a competitive salary and benefits. Some of our global benefits include Extended Maternity & Paternity Leaves, Personal Days & Community Investment hours. GM Financial is an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, gender expression, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people’s rights and freedoms. Mexico: Additional benefits include Medical Plans, Profit Sharing, Life Insurance, Savings Fund & Pension Plan and others.

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