Computer Operations Specialist

Sensata Technologies, Inc.; Aguascalientes; On-site; MXN 201,000 - 312,000; Full time

Job summary

Sensata Technologies, Inc. in Aguascalientes, Mexico seeks a Computer Operations Specialist to support day-to-day enterprise technology services, prioritize requests, and maintain system reliability.

You will provide on-site desktop support, coordinate PC hardware/software needs, and document testing/validation to uphold service levels. Responsibilities include post-implementation support, vendor collaboration, and identifying new desktop solutions aligned with business objectives.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• Ability to communicate effectively and convey messages clearly.
• Strong customer focus and ability to anticipate needs and add value.
• Ability to meet goals within timelines and work well with others.

Responsibilities

• Assists with routine tasks associated with operating a computer per detailed instructions
• Coordinates on-site desktop support to business with PC hardware/software needs
• Assists, develops and communicates technical, systems and application standards and ensures compliance with existing standards
• Participates in the maintenance of systems by completing documentation for testing and validation
• Performs post-implementation support, identifying root causes with strategic solutions to problems
• Works with vendors to analyze and troubleshoot solutions
• Help identify new solutions and services for the desktop support team that align with business objectives
• Participate in the training of fellow desktop administrators in organizational processes

Skills

Communication

Customer orientation

Time management

Problem solving

Teamwork

Planning and organizing

Resilience

Bilingual English/Spanish

Education

Bachelor's degree

Tools

Linux Desktop

Job description

Aguascalientes, Mexico

Full time

IRC98500

The Computer Operations Specialist supports the day-to-day operation of enterprise technology services by providing timely resolution of user issues, maintaining system reliability, and supporting technology deployments. This role effectively balances production support requirements with incoming user requests, prioritizing work to minimize business disruption and maintain service levels. Through technical expertise, attention to detail, and a commitment to customer satisfaction, the Computer Operations Specialist delivers dependable IT support and contributes to a positive end-user experience.

General Responsibilities

• Assists with routine tasks, that are commonly associated with operating a computer in accordance with detailed instructions
• Coordinates on-site desktop support to business with PC Hardware/software needs
• Assists, develops and communicates technical, systems and application standards and ensures compliance with existing standards
• Participates the maintenance of systems through completing documentation for testing and validation
• Performs post-implementation support, identifying root cause with strategic solutions to problems
• Works with vendors to analyze and troubleshoot solutions
• Help identify new solutions and services for the desktop support team that align with business objectives
• Participate in the training of fellow desktop administrators in organizational processes

Experience / Qualifications

• A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
• Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest
• Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis
• Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind
• Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe
• Teamwork - Ability to work with others and work synergistically with fellow team-members
• Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements
• Problem solving - Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions
• Time Management - Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives
• Conflict management - Ability to recognize and work towards a mutually agreeable solution when confronted with conflict
• Resilience - Ability to work under pressure and prioritize

Additional Responsibilities

• Basic understanding of network equipment
• AV equipment
• Manufacturing Computing equipment

Additional Qualifications

• Fluent in English and Spanish
• Basic understanding of Linux Desktop

#LI-JG1

Smarter Together

• Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
• Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
• As OneSensata, we are working together to make things work together

Sensing is what we do.

In fact, our name Sensata comes from the Latin word sensate for ‘those gifted with sense’. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.

Sensata Technologies is a global industrial technology company striving to create a safer, cleaner, more efficient and electrified world. Through its broad portfolio of mission-critical sensors, electrical protection components and sensor-rich solutions, Sensata helps its customers address increasingly complex engineering and operating performance requirements. With more than 18,000 employees and global operations in 13 countries, Sensata serves customers in the automotive, heavy vehicle & off-road, industrial, and aerospace markets.

• Learn more at Sensata.com and follow Sensata Technologies on LinkedIn https://www.linkedin.com/company/sensata-technologies/ , Facebook https://www.facebook.com/SensataTechnologies , Instagram https://www.instagram.com/sensatatechnologies/ and X https://twitter.com/Sensata .

Note to applicants for positions in the United States:

• Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• View the ”Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) Poster.
• Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

If you are an individual who requires a reasonable accommodation in connection with the hiring process and/or to perform the essential functions of the position for which you applied, please make a request to the recruiter or contact [e-mail]

Diversity Statement

We are dedicated to ensuring our employees feel a sense of belonging (https://www.sensata.com/sites/default/files/a/Sensata%20DEI%20Policy%20FINAL.pdf) and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.

Note to applicants for positions in the United States:

Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affinity Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.

View The EEO is the Law poster https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm and its supplement https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf