Compliance Ops Analyst - Fraud & KYC (Rotating Shifts)

NextGen Ventures; Monterrey; Presencial; MXN 300.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hands-on training in fraud detection

Real ownership early in investigations

Exposure to Sumsub and SEON tools

Collaborative team environment

Clear path to growth in compliance

Descripción de la vacante

NextGen Ventures is hiring a Compliance Operations Associate to monitor identity verification, payment activity, and fraud indicators across our global gaming platform. You’ll use Sumsub for identity checks and SEON for risk alerts, flag suspicious activity, and help uphold AML standards from Monterrey, Mexico on a rotating schedule.

No prior compliance or iGaming experience is required—we’ll train you and offer hands-on learning with real investigations and decisions early in your role.

Formación

• Strong attention to detail and ability to process repetitive reviews accurately.
• Good judgement under ambiguity with escalation when needed.
• Clear written communication for case notes and escalations.

Responsabilidades

• Identity Monitoring — Review user identity verification data in Sumsub to confirm KYC compliance and flag anomalies.
• Fraud Detection — Monitor SEON alerts for signs of account takeover, synthetic or stolen identities, and bot activity.
• Transaction Review — Watch transaction patterns across our payment processors to prevent chargebacks and identify stolen funds, payment structuring, and other high-risk behavior.
• AML Screening — Run sanctions, PEP, and adverse media screening on flagged accounts, and prepare documentation for suspicious activity reporting in line with our AML program.
• Responsible Gaming — Identify behavioral indicators of problem gambling, apply cooling-off and self-exclusion controls, and route affected players to the appropriate support pathway.
• Investigation & Escalation — Conduct preliminary fraud investigations and elevate complex or high-risk cases to the Director of Fraud and the Compliance Senior Manager.
• Documentation — Use compliance dashboards and internal tools to log, track, and resolve flagged activity, keeping records that hold up to regulator and licensing review.
• Player and Internal Audits — Verify that wins from high-rollers and large wallets are legitimate, and review internal colleague activity for policy adherence.
• Collaboration — Work closely with Support and Finance to resolve issues tied to user accounts, payments, and policy violations.
• Process Adherence — Follow internal workflows and response protocols so fraud prevention stays consistent and defensible.
• Continuous Learning — Stay current on fraud trends, evolving risk signals, and changes to gaming and AML regulation.

Conocimientos

Attention to detail

Judgement under ambiguity

Written communication

Spreadsheets

Time management

Discretion with sensitive data

Herramientas

Sumsub

SEON

KYC platforms

Descripción del empleo

NextGen Ventures is hiring a Compliance Operations Associate to monitor identity verification, payment activity, and fraud indicators across our global gaming platform. You’ll use Sumsub for identity checks and SEON for risk alerts, flag suspicious activity, and help uphold AML standards from Monterrey, Mexico on a rotating schedule.

No prior compliance or iGaming experience is required—we’ll train you and offer hands-on learning with real investigations and decisions early in your role.