Community Manager

Buscojobs México; Veracruz; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A leading social media agency is looking for a native Spanish Social Media Community Manager to engage and excite audiences in Spanish markets. This remote role involves moderating communities and collaborating on content planning. The ideal candidate will possess excellent Spanish writing skills and advanced English proficiency, along with experience in community management. Working hours are flexible across weekdays and weekends.

Formación

• Native level Spanish writing skills are required.
• Communication skills in English for collaboration are needed.
• Experience with community management is necessary.

Responsabilidades

• Engage with brand audiences on platforms like TikTok and Instagram.
• Moderate and grow an online community.
• Support content planning aligned with client needs.

Conocimientos

Excellent Spanish language writing skills

Advanced English proficiency

Experience in engagement or community management

Knowledge of social platforms

Self-motivated and structured work habits

Herramientas

Sprinklr

Social Sprout

Google Chat

Descripción del empleo

Social Media Community Manager - Spanish

Hoy

Where: Remote from Mexico
Type: Freelance

Join Us at Social Element! Founded 24 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.

To us, better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other, and making a huge impact. We have opportunities to work with a leading nonprofit organization within the travel and tourism industry. Leverage your talent and enthusiasm for all things California and join a team that inspires travelers worldwide to discover the magic of the Golden State.

We are looking for native level Spanish Social Media Community Managers to excite and engage with their audience.

Community Managers:

Our mission is to cultivate strong, genuine connections with our brand’s audience, creating a true sense of community and sparking engagement through meaningful interactions. By actively monitoring social media channels, we ensure that every comment and piece of content reflects positively and authentically on the brand. We thrive in a fast-paced environment, navigating high volumes of content while integrating into the community. We are dedicated to building a secure, positive, and inclusive community where everyone can experience and share brand love.

What You’ll Do:

• Engage with brand audiences in the Spanish markets across platforms (TikTok, Instagram, Facebook, etc.).
• Address customer inquiries and comments with timely, professional responses in the brand voice.
• Moderate and grow an enthusiastic online community, ensuring welcoming, inclusive spaces.
• Support content planning and publishing aligned with client needs and brand tone.
• Collaborate with internal teams and external partners as required.

Working Hours:

Flexible across weekdays, evenings, and weekends to cover project hours as client needs dictate.

Requirements:

• Excellent Spanish language writing skills; native level in Spanish.
• Advanced English proficiency for collaboration with global teams.
• Experience in engagement, social customer care, or community management.
• Knowledge of social platforms (Facebook, Twitter, Instagram, Pinterest, TikTok, YouTube, etc.) and trends.
• Familiarity with tools like Sprinklr, Social Sprout, scheduling tools, Google Chat, etc.
• Interest in California culture and brand understanding; ability to learn the California brand and product offering.
• Self-motivated, able to work remotely with structured, productive work habits.

IT Policy:

• BYOD policy with technical requirements: Windows 11/macOS 13 or higher, 8–16 GB RAM, reliable home internet, webcam and headset, mobile device for 2FA; certain platforms not supported for local VMs.

The Hiring Process:

• Online assessment
• Behavioral interview with Talent Team

Note: This posting contains other unrelated listings and details from multiple job postings included for reference; only relevant sections for this role are retained here.