Community Manager

iCrossing; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading marketing technology firm is seeking a full-time Community Manager in Mexico City to manage and grow online communities. The ideal candidate will create and curate content, engage with community members, and analyze community metrics to boost satisfaction and engagement. Required skills include strong communication in English and Spanish, and a relevant bachelor's degree. Ideal for those with a passion for digital marketing.

Formación

• Experience in digital marketing or community management is a plus.
• Strong analytical skills for measuring community metrics.
• Ability to engage community members and moderate discussions.

Responsabilidades

• Create and curate content for online communities.
• Engage with community members on various platforms.
• Analyze community metrics to improve engagement.

Conocimientos

Content creation

Community engagement

Analytical skills

Excellent written and verbal communication

Understanding of social media platforms

Collaborative teamwork

Educación

Bachelor's degree in Communications or Marketing

Descripción del empleo

Company Description

iCrossing is a full-service marketing and technology company specializing in accelerating transformation through the integration of strategy, data, creativity, and innovation. Our bespoke, scalable, and secure solutions—powered by data, technology, impactful content, SEO, and media—deliver measurable business results. With over 25 years of experience, iCrossing has supported leading B2B and B2C brands in engaging customers, employees, and partners more effectively. We focus on unlocking new opportunities across digital and physical channels to drive business success.

Role Description

This is a full-time on-site role for a Community Manager located in Mexico City, Mexico. The Community Manager will be responsible for managing and growing online communities for our clients. Day-to-day tasks include creating and curating content, engaging with community members, moderating discussions, analyzing community metrics, and implementing strategies to increase community engagement and satisfaction.

Qualifications

• Content creation, curation, and management skills
• Community engagement, moderation, and growth strategies
• Analytical skills for measuring and analyzing community metrics
• Excellent written and verbal communication skills in English and Spanish
• Strong understanding of social media platforms and online community tools
• Ability to work collaboratively within a team environment
• Bachelor's degree in Communications, Marketing, or related field
• Experience in digital marketing or community management is a plus