Community Manager

GUT Mexico City; Ciudad de México; Presencial; MXN 279.000 - 390.600; Jornada completa

Descripción de la vacante

GUT Mexico City is seeking a Community Manager, Analyst 2 to manage social media interactions and engage audiences creatively. The role entails moderating conversations, collaborating on content development, and utilizing Sprinklr for social media management. This hybrid position combines creativity with analytical skills, ideal for those looking to make a lasting impact in the marketing industry. Join a diverse team that is reshaping how creativity and technology can collaborate.

Formación

• Proficiency in managing and responding to audience messages on social media.
• Ability to act as the brand’s voice and moderating conversations.
• Experience in preparing reports based on social media activity.

Responsabilidades

• Manage and respond to audience messages on social media.
• Serve as the brand’s voice for online interactions.
• Moderate conversations based on a pre-designed plan.
• Prepare basic conversation reports.
• Use Sprinklr for social media management.
• Identify opportunities to improve audience responses.
• Collaborate with the creative team for content development.

Conocimientos

Social media management

Audience engagement

Content creation

Moderation skills

Herramientas

Sprinklr

Descripción del empleo

GUT is an award-winning global creative network powered by Globant. We bring together creativity, technology, and AI to shape the future of marketing, partnering with leading global brands to create ideas that move people and drive business growth. With a diverse and passionate team across multiple countries, we’re redefining how creativity and innovation work together to transform the industry, one brave idea at a time.

We seek a Community Manager, Analyst 2 who dares to think differently and trusts their gut.

You’ll play a key role in crafting ideas that move culture and drive business, blending creativity, media, and AI to make an impact that lasts.

Responsibilities

• Managing and responding to audience messages on social media.
• Serving as the brand’s “voice”.
• Moderating conversations based on a pre-designed plan.
• Preparing conversation reports (at a basic level).
• Using Sprinklr to manage the brand’s social media platforms.
• Identifying new opportunities or ways to improve responses.
• Collaborating with the creative team to develop content pieces

This job can be filled in CDMX, México. Hybrid Model

*GUT is a business unit within Globant, operating as its creative and marketing division. All services are provided within the framework of Globant’s corporate governance, policies, and legal entities, as applicable in each jurisdiction.