Commercial Specialist

Healthcare Businesswomen’s Association; Mazatlán; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A healthcare organization is seeking a Commercial Specialist in Mexico City. In this role, you will manage key documentation, support bids, and ensure compliance. The ideal candidate has 3-5 years of experience in commercial operations within the healthcare sector and holds a relevant bachelor's degree. This position offers an opportunity to thrive in a collaborative environment with a focus on operational excellence.

Formación

• 3–5 years of experience in commercial operations or bidding processes within healthcare or pharmaceutical sectors.
• Proven ability to manage documentation and track sanctions effectively.
• Experience supporting operational processes in regulated environments.

Responsabilidades

• Manage the institutional control dashboard and communicate findings across departments.
• Support bid preparation and document best practices with the institute.
• Validate and update documentation for bids, contracts, and delivery processes.

Conocimientos

Accounts Receivable

Customer Relationship Management (CRM) Software

Customer Care

Microsoft Excel

Sales

Educación

Bachelor’s degree in Business Administration, International Trade, Marketing, or related fields

Herramientas

SAP

COMPRASMX

Descripción del empleo

Job Description Summary

LI-Hybrid

Location: Mexico City, Mexico

Relocation Support: This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support: please only apply if accessible.

Step into a role where your operational expertise drives commercial excellence. As a Commercial Specialist, you’ll be at the heart of strategic processes that shape the institute’s success—managing key documentation, supporting bids, and ensuring seamless contract execution. Your insights will help optimize performance and uphold compliance, making a real difference in how we deliver value across departments. If you're passionate about precision, collaboration, and impact, this is your opportunity to thrive.

Job Description

Key Responsibilities

• Manage the institutional control dashboard and communicate findings across departments.
• Support bid preparation and document best practices with the institute.
• Validate and update documentation for bids, contracts, and delivery processes.
• Confirm and update delivery points identified by AI agents.
• Review and upload validated contracts and required bonds into SAP.
• Analyze and appeal sanctions based on delivery data and coordinate with logistics.
• Communicate provisions for sanctions, discounts, and free goods per contract terms.

Essential Requirements

• 3–5 years of experience in commercial operations or bidding processes within healthcare or pharmaceutical sectors.
• Proven ability to manage documentation and track sanctions effectively.
• Experience supporting operational processes in regulated environments.
• Familiarity with government platforms such as COMPRASMX and ERP systems.
• Proficiency in document validation and digital upload procedures.
• Bachelor’s degree in Business Administration, International Trade, Marketing, or related fields.

Skills Desired

Accounts Receivable, Calls Handling, Curiosity, Customer Care, Customer Experience, Customer Relationship Management (CRM) Software, Customer Requirements, Customer Service, Efficiency, Installations (Computer Programs), Microsoft Access, Microsoft Excel, Mobile Devices, Relationship Building, Sales, Salesforce Crm