Collector Retail (Bilingual)

Cotiviti - US; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a detail-oriented individual to ensure effective claims collection. This role involves preparing correspondence, following up on claims, and supporting audit processes to meet collection objectives. You will work closely with vendors and the audit team, ensuring compliance with established policies while honing your skills in a supportive environment. This position offers a competitive salary and a comprehensive benefits package designed to meet diverse personal and family needs. If you are passionate about making a difference and thrive in a dynamic setting, this opportunity is perfect for you.

Servicios

Competitive benefits package

Flexible working hours

Professional development opportunities

Formación

• High school education or equivalent; college degree preferred.
• Relevant skills in MS EXCEL and MS WORD required.

Responsabilidades

• Prepare collection letters and ensure they are sent to vendors.
• Follow up on assigned claims and maintain effective communication.
• Support the audit team during the claims process.

Conocimientos

MS EXCEL

MS WORD

Advanced English Speaking

Advanced English Writing

Educación

High school diploma

Technical school training

College degree

Descripción del empleo

Overview

Ensure the effective collection of claims issued by the audit team in accordance with the guidelines established for this purpose and coordinates collection efforts to meet collection objectives.

En espanol

Garantizar la recaudación efectiva de las reclamaciones presentadas por el equipo de auditoría de conformidad con las directrices establecidas a tal efecto y coordinar los esfuerzos de recaudación para cumplir los objetivos de recaudación.

Responsibilities

• Prepare collection letters in accordance with company policies and ensure they are sent to vendors within established guidelines.
• Continuously follow up on assigned claims, providing accurate information and maintaining effective communication to complete the recovery process.
• Support the audit team during the claims process
• Ensure compliance with the policies and procedures established to collect the identified claims. This includes contacting providers to verify receipt of claims and obtain claim status.
• Respond to correspondence requesting additional information from suppliers, prepare documents and other administrative tasks.
• Investigate claim disputes as needed, identifying issues early to escalate with the appropriate people and providing timely solutions.
• Generate reports and reports required for the proper performance of daily tasks.
• Carry out the training established by the company, using the platforms defined for this purpose in order to stay updated.

• Complete all responsibilities as outlined on annual Performance Plan.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

En espanol

• Preparar cartas de cobro de acuerdo con las políticas de la empresa y asegurarse de que se envían a los proveedores dentro de las directrices establecidas.
• Seguimiento continuo de las reclamaciones asignadas, proporcionando información precisa y manteniendo una comunicación efectiva para completar el proceso de recuperación.
• Prestar apoyo al equipo de auditoría durante el proceso de reclamaciones
• Garantizar el cumplimiento de las políticas y procedimientos establecidos para recoger las reclamaciones identificadas. Esto incluye ponerse en contacto con los proveedores para verificar la recepción de las reclamaciones y obtener el estado de las mismas.
• Responder a la correspondencia que solicite información adicional a los proveedores, preparar documentos y otras tareas administrativas.
• Investigue las disputas de reclamos según sea necesario, identificando los problemas en forma temprana para escalar con las personas apropiadas y proporcionando soluciones oportunas.
• Generar informes e informes necesarios para el correcto desempeño de las tareas diarias.
• Llevar a cabo la formación establecida por la empresa, utilizando las plataformas definidas a tal efecto con el fin de mantenerse actualizado.
• Cumplir todas las responsabilidades descritas en el plan anual de rendimiento.
• Completar todos los proyectos especiales y otras tareas asignadas.
• Debe poder desempeñar sus funciones con o sin ajustes razonables.

Qualifications

• Education: High school and technical school training or equivalent; college degree preferred.
• No Minimum years of experience, but must have Relevant Skills (e.g., MS EXCEL, WORD, Advanced English Speaking/Writing)
• Must speak English, required.

En espanol

• Educación: Enseñanza secundaria y formación técnica escolar o equivalente; título universitario preferido.
• No Mínimo años de experiencia, pero debe tener habilidades relevantes (por ejemplo, MS EXCEL, WORD, Inglés Avanzado Hablando / Escribiendo)
• Debehablaringlés,requerido

NOTE: All interviews will be conducted in English.

Base compensation ranges from $18,500 to $19,500/pesos per month. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs.

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