Collector Accountant

Henkel Mexicana; Estado de México; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global consumer goods company in Estado de México is seeking a Collections Specialist to manage credit sales recovery and maintain customer accounts. The ideal candidate has a minimum of 2 years of experience in collections, intermediate English, and proficiency in office tools. This role offers flexible work hours and diverse professional growth opportunities.

Servicios

Flexible work scheme with flexible hours

Hybrid work model

Work-from-anywhere policy for up to 30 days per year

Diverse growth opportunities

Health and preventive care programs

Gender-neutral parental leave

Employee Share Plan

Savings fund

Friday early finish

Formación

• Minimum 2 years of experience in Collections.
• Intermediate Conversational English.
• Proficiency in Office Suite.
• Intermediate Excel skills (pivot tables).
• Desirable digital skills (Python, Visual Basic, Copilot, Power Automate, Power BI...).

Responsabilidades

• Recover credit sales value from customers.
• Reach or exceed overdue targets.
• Minimize bad debt.
• Answer incoming customer calls.
• Follow up on repayment plans.
• Communicate with Finance regarding potential insolvencies.
• Organize customer accounts.
• Analyze and prepare reports.

Conocimientos

Collections experience

Intermediate Conversational English

Proficiency in Office Suite

Intermediate Excel skills

Digital skills (Python, Visual Basic, etc.)

Descripción del empleo

Recover the value of credit sales in the period authorized by the company from customers under its responsibility.

To reach or over exceed the overdue target

To avoid or minimize the bad debt

Answer incoming phone calls from customers and sales reps, providing information regarding the account (overdue balance, open items, payments received, etc.)

Follow up on agreed repayment plans with customers

Communicate with the local Finance organization regarding potentially insolvent customers and suggest their inclusion in credit Bureaus and/or external collections

Match open items on customer accounts to keep the account organized (credit notes with debits, customer charges, or other open items)

Provide suggestions for continuous improvement in the activities

Analyze and prepare reports for business units, local organizations, or customers

What makes you a good fit

Minimum 2 years of experience in Collections

Intermediate Conversational English

Proficiency in Office Suite

Intermediate Excel skills (pivot tables)

Desirable digital skills (Python, Visual Basic, Copilot, Power Automate, Power BI...)

Some perks of joining Henkel

Flexible work scheme with flexible hours, hybrid work model, and work-from-anywhere policy for up to 30 days per year

Diverse national and international growth opportunities

Global wellbeing standards with health and preventive care programs

Gender-neutral parental leave for a minimum of 8 weeks

Employee Share Plan with voluntary investment and Henkel matching shares

Savings fund

Friday early finish

At Henkel, we value diverse backgrounds, perspectives, and life experiences. We believe that the uniqueness of our employees is our strength. Join our team and bring your individuality! We welcome applications from all genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 25083914

Please do not send your application or CV to this email address. To apply, click the "Apply for this role" button below. Emailed applications will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application.

Job-Center: If you have already applied, you can create or log into your account here to check your application status. For new account creation, use the email address you applied with.

How is working at Henkel?