Collection Supervisor

Flowserve Corporation; Santiago de Querétaro; Presencial; MXN 420.000 - 590.000; Jornada completa

Descripción de la vacante

Flowserve Corporation is seeking a Collections Supervisor in Querétaro to lead a team of professional collectors in a KPI-driven, compliance-first environment. You will drive liquidation targets, oversee month-end closings, and ensure US-GAAP adherence while coaching staff to reach high performance.

The ideal candidate holds a university degree in accounting/finance/economics, at least 4 years of relevant experience (2 in SSC), and demonstrates strong English communication and cross-functional

Formación

• University degree in Accounting, Finance, Economics or related subjects.
• 4+ years’ experience required, (2+ years in a Shared Service center)
• Demonstrated ability to motivate and develop people
• Excellent verbal and written communication and negotiation skills in English
• Strong drive for action and proactivity in recognizing and resolving issues
• Confident user of MS Office (Excel, Word, PowerPoint)
• Ability to establish and maintain effective work relationships with stakeholders
• Ability to cope with and drive process changes
• Continuous improvement mindset (LEAN Six Sigma is an advantage)

Responsabilidades

• Supervise the day-to-day work of the team including invoice processing, payments, collections, month end closing processes and account reconciliations under US-GAAP as applicable to the team led
• Help develop an environment and culture that supports the attraction and retention of quality talent
• Actively participates in the PMP, developing SMART goals and objectives
• Responsible for balancing team workload and ensuring month-end deadlines and other KPI targets are met for the team
• Create appropriate backup structure and cross-training to ensure continuous service levels
• Build a culture of operational excellence and continuous improvement
• Work with stakeholders to ensure accurate and controlled financial statements for own domain.
• Maintain a functional and healthy relationship with site leadership, procurement, finance, and other stakeholders based on need of cooperation.

Conocimientos

People development

English communication

Stakeholder management

Problem solving

Educación

University degree (Accounting/Finance/Economics)

Herramientas

MS Office

Descripción del empleo

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

We are seeking a Collections Supervisor to lead, coach, and support a team of professional collectors in a compliance-first, KPI-driven environment. This role is responsible for driving team performance, achieving liquidation targets, ensuring quality assurance standards are met, providing day-to-day operational leadership, and fostering a healthy, balanced, and productive work environment.

Responsibilities

• Supervise the day-to-day work of the team including invoice processing, payments, collections, month end closing processes and account reconciliations under US-GAAP as applicable to the team led
• Help develop an environment and culture that supports the attraction and retention of quality talent
• Actively participates in the PMP, developing SMART goals and objectives
• Responsible for balancing team workload and ensuring month-end deadlines and other KPI targets are met for the team
• Create appropriate backup structure and cross-training to ensure continuous service levels
• Build a culture of operational excellence and continuous improvement
• Work with stakeholders to ensure accurate and controlled financial statements for own domain.
• Maintain a functional and healthy relationship with site leadership, procurement, finance, and other stakeholders based on need of cooperation.

Qualifications and skills

• University degree, preferably in Accounting, Finance, Economics or related subjects.
• 4+ years’ experience is required, (2+ years in a Shared Service center)
• Demonstrated ability to motivate and develop people
• Excellent verbal and written communication and negotiation skills in English
• Strong drive for action and proactivity in recognizing and resolving issues
• Confident user of MS Office (Excel, Word, PowerPoint)
• Ability to establish and maintain effective work relationships with stakeholders
• Ability to cope with and drive process changes
• Continuous improvement mindset (LEAN Six Sigma is an advantage

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Req ID : R-21227

Job Family Group : Finance & Accounting

Job Family : FA Accounting

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

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