CMDB Developer Senior 2536

Xideral; Ciudad de México; A distancia; MXN 60,000 - 90,000; Jornada completa

Descripción de la vacante

Una empresa dinámica busca un Senior CMDB Developer para desarrollar y mantener su CMDB en ServiceNow. Los candidatos ideales deben tener experiencia en ITSM y habilidades en scripting, con la oportunidad de trabajar en un entorno colaborativo y totalmente remoto en México. Se ofrecen beneficios atractivos, incluyendo seguros de salud y un ambiente propicio para el crecimiento profesional.

Servicios

Seguro de vida y médico SGMM

Aguinaldo y prima de vacaciones

Días de vacaciones pagados

Cupones de supermercado y bonificación

Formación

• Mínimo 5 años de experiencia como desarrollador de ServiceNow enfocado en ITSM.
• Dominio en scripting de gestión de CMDB de ServiceNow y procesos relacionados de ITSM.
• Habilidades analíticas para crear y monitorear reportes de salud de CI.
• Proficiencia en inglés C1-C2 requerida.

Responsabilidades

• Ejecutar integraciones y procesos de descubrimiento en ServiceNow.
• Mantener y auditar los datos de CI para asegurar su precisión.
• Desarrollar e implementar procesos de gobernanza de CI.
• Soportar procesos de ITSM como gestión de incidentes y cambios.

Conocimientos

Gestión de CMDB

ITSM

Análisis de datos

Scripting de ServiceNow

Educación

Certificación de Administrador de ServiceNow (CSA)

Descripción del empleo

Senior CMDB Developer Remote in Mexico

About Us:
Join a dynamic team, where we drive innovation and deliver outstanding solutions in IT Service Management. We are seeking skilled individuals to be part of our exciting journey!

Position Overview:
We are looking for aSenior CMDB Developer who will be instrumental in developing and maintaining our ServiceNow CMDB. The ideal candidate should have extensive experience with ServiceNow, particularly in configuration item (CI) management, governance processes, and ITSM principles. This role demands a proactive attitude, strong commitment, and excellent teamwork skills.

Key Responsibilities:

• Execute hands-on integrations and discovery processes within ServiceNow.
• Maintain and audit CI data to ensure its accuracy and quality.
• Develop, document, and implement CI governance processes.
• Support ITSM processes such as Incident, Change, and Asset Management with a focus on CMDB functionality.
• Generate CI data health reports, proactively identifying and resolving data gaps.
• Conduct CI data audits to ensure compliance with established processes.
• Validate CMDB functionality during ServiceNow upgrades and deployments.

Qualifications:

• Minimum of 5 years of experience as a ServiceNow Developer focusing on ITSM.
• Proficiency in scripting of ServiceNow CMDB management and related ITSM processes.
• Experience in defining and implementing governance processes for CI data.
• Strong analytical skills to create and monitor CI data health reports.
• Certified ServiceNow Admin (CSA) is a plus.
• Advanced English C1 - C2 proficiency is required.

Why Join Us?

• Enjoy a collaborative work environment with opportunities for professional growth.
• Receive excellent benefits, including:
  • Life Insurance and Medical Insurance SGMM
  • Aguinaldo, Vacation premium, Paid Vacation Days
  • Grocery Coupons and Bonus

Schedule:
Monday to Friday, 9:00 AM to 6:00 PM - Fully Remote in Mexico

If you are ready to take your career to the next level and contribute to a thriving organization, we want to hear from you! Apply now and join our innovative team.

How to Apply:
Please send your resume in English and the application link