Cloud Engineer II - Mexico

Western Governors University; Guadalajara; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

An innovative higher education institution is seeking a skilled professional to create and maintain stable infrastructure for software deployments. This role involves utilizing AWS services and CI/CD tools to enhance operational efficiency. Candidates should have at least 4 years of experience in a related field, relevant technical expertise, and strong problem-solving abilities. The position starts as remote within Mexico and transitions to a hybrid model in Guadalajara once the office opens.

Formación

• Typically requires a technical Bachelor's degree or equivalent experience.
• 4 years of prior relevant experience.
• Subject matter expert in the area of responsibility or working knowledge of several technical areas.

Responsabilidades

• Create stable and high-performing infrastructure for software deployments.
• Document processes, procedures, and systems.
• Collaboratively provide solutions to technical challenges.

Conocimientos

Strong experience with AWS core services and infrastructure

Hands-on experience with release management

Proficiency with CI/CD tools

Proficient in Java, Python, or any other structured programming language

Solid understanding of DevOps best practices

Experience with infrastructure-as-code and automation scripting

Familiarity with containerization and virtualization concepts

Strong problem-solving and analytical skills

Excellent communication and documentation abilities

Ability to work autonomously in a distributed team environment

Comfortable working in fast-paced environments

Educación

Technical Bachelor's degree or equivalent experience

Herramientas

Octopus Deploy

Jenkins

GitFlow

Descripción del empleo

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Essential Functions and Responsibilities:

• Create stable and high-performing infrastructure for software deployments – 70%

  • Perform software deployments.

  • Implement and maintain monitoring solutions.

  • Deploy automation of software deployment and automation tools.

  • Increase application and system responsiveness.

  • Monitor performance by anticipating and correcting operational issues before they occur.

  • Create more stable operating environments by continuously improving infrastructure to be easily deployable and scalable.

• Document processes, procedures, and systems - 10%

  • Utilize in-house documentation tools for progressing tickets and gathering approvals for work.

  • Document progress and report on delays/roadblocks to leadership

• Collaboratively provide solutions to technical challenges – 20%

  • Provide technical and process expertise for various development teams.

  • Participate and possibly lead various maintenance and innovation-based projects.

  • Support the team’s on-call rotation.

• Performs other related duties as assigned.
  
  

Knowledge, Skill and Abilities:

• Strong experience with AWS core services and infrastructure.

• Hands-on experience with release management, including designing and maintaining deployment pipelines.

• Proficiency with CI/CD tools, such as:

  • Octopus Deploy (primary deployment tool)

  • Jenkins

  • GitFlow

• Proficient in Java, Python, or any other structured programming language.

• Solid understanding of DevOps best practices, including software release and deployment automation.

• Experience with infrastructure-as-code and automation scripting

• Familiarity with containerization and virtualization concepts

• Strong problem-solving and analytical skills.

• Excellent communication and documentation abilities.

• Self-directed and proactive, with the ability to work autonomously in a distributed team environment.

• Ability to escalate effectively, ask for help when blocked, and collaborate cross-functionally.

• Comfortable working in fast-paced, complex environments with multiple concurrent initiatives.
  

Minimum Qualifications

• Subject matter expert in the area of responsibility or working knowledge of several technical areas.

• Typically requires a technical Bachelor's degree or equivalent experience.

• 4 years of prior relevant experience.
  

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.
  

Location: This role is currently remote within México; the position will shift to a hybrid model once our Guadalajara office opens.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements, and working conditions for the position. It is intended to be an accurate reflection of the current position; however, management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

#LI-AQ1

This role includes participation in a rotating on-call schedule shared among team members to ensure support coverage outside regular hours. Rotation may be required depending on team needs. We value the “you build it, you own it” principle — on-call participation reflects our commitment to ownership, accountability, and reliability.

Learn more about our WGU Mexico Team by clicking here.