Cloud BI & Data Platform Advisor

NTT DATA, Inc.

Región Centro

Presencial

MXN 900.000 - 1.300.000

Jornada completa

Hace 8 días

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Descripción de la vacante

NTT DATA in Guadalajara, Jalisco (MX) seeks a seasoned Business Intelligence Advisor to join our team. The role focuses on designing and delivering complex BI solutions across cloud environments, data hubs and data warehouses, leveraging Informatica tools and a strong data integration mindset.

Responsibilities include monitoring, incident management, mapping task creation, performance tuning, and platform modernization.

Formación

4+ years of experience with Informatica Cloud (IICS), Power Center and UC4.
3+ years analyzing, doing RCA and fixing production bugs.
Experience upgrading Informatica across non-prod, pre-prod, and prod environments.
Experience setting up alerts and monitoring.
Experience managing outages during migration, patching, and deployments.
Hands-on in cloud-native environment with high-volume data integrations.
Experience with multiple Cloud environments (AWS, Azure, GCP, Oracle).
Experience using connectors including HTTP, Salesforce, AWS, Azure, Oracle DB, and File/FTP.
Ability to estimate effort for technical portions of solutions.
BI design of complex systems projects.
3+ years with RDBMS (SQL Server, Azure SQL DB, Oracle).
Experience writing stored procedures and shell scripts.
Knowledge of data modeling principles and structured data.

Responsabilidades

Provide L1 (Monitoring), L1.5 (Basic Dev & incident management) and L2 (Complex Incident Management) support.
Create and test mapping tasks and task flows, debug issues and optimize performance.
Continually optimize the platform to improve resiliency and uptime within SLA.
Lead the technical support team for application integrations, data hub/data warehousing and ELT/ETL processes.
Investigate and troubleshoot data platform across integrations, storage, security, networking, and warehousing.
Modernize support capabilities by adopting automation and best practices.
Collaborate with cross-functional teams to troubleshoot and resolve issues.
Monitor systems and incidents, ensuring timely resolution and minimal downtime.
Prepare operation support documentation and SOPs for support.
Work with network and database teams to ensure seamless production performance.
Mentor associate and mid-level developers; provide limited mentorship to senior developers.