Cloud BI & Data Platform Advisor

NTT DATA, Inc.; Región Centro; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

NTT DATA in Guadalajara, Jalisco (MX) seeks a seasoned Business Intelligence Advisor to join our team. The role focuses on designing and delivering complex BI solutions across cloud environments, data hubs and data warehouses, leveraging Informatica tools and a strong data integration mindset.

Responsibilities include monitoring, incident management, mapping task creation, performance tuning, and platform modernization.

Formación

• 4+ years of experience with Informatica Cloud (IICS), Power Center and UC4.
• 3+ years analyzing, doing RCA and fixing production bugs.
• Experience upgrading Informatica across non-prod, pre-prod, and prod environments.
• Experience setting up alerts and monitoring.
• Experience managing outages during migration, patching, and deployments.
• Hands-on in cloud-native environment with high-volume data integrations.
• Experience with multiple Cloud environments (AWS, Azure, GCP, Oracle).
• Experience using connectors including HTTP, Salesforce, AWS, Azure, Oracle DB, and File/FTP.
• Ability to estimate effort for technical portions of solutions.
• BI design of complex systems projects.
• 3+ years with RDBMS (SQL Server, Azure SQL DB, Oracle).
• Experience writing stored procedures and shell scripts.
• Knowledge of data modeling principles and structured data.

Responsabilidades

• Provide L1 (Monitoring), L1.5 (Basic Dev & incident management) and L2 (Complex Incident Management) support.
• Create and test mapping tasks and task flows, debug issues and optimize performance.
• Continually optimize the platform to improve resiliency and uptime within SLA.
• Lead the technical support team for application integrations, data hub/data warehousing and ELT/ETL processes.
• Investigate and troubleshoot data platform across integrations, storage, security, networking, and warehousing.
• Modernize support capabilities by adopting automation and best practices.
• Collaborate with cross-functional teams to troubleshoot and resolve issues.
• Monitor systems and incidents, ensuring timely resolution and minimal downtime.
• Prepare operation support documentation and SOPs for support.
• Work with network and database teams to ensure seamless production performance.
• Mentor associate and mid-level developers; provide limited mentorship to senior developers.

Conocimientos

Data Modeling

SQL Stored Procedures

Shell Scripting

ETL/ELT/Data Warehousing

Informatica Cloud (IICS)

Cloud Platforms (AWS, Azure, GCP)

Data Integration

RCA & Production Bug Fixing

Monitoring & Alerts

Complex BI Design

Herramientas

Informatica Cloud

PowerCenter

UC4

SQL Server

Azure SQL DB

Oracle DB

HTTP/Salesforce connectors

Descripción del empleo

NTT DATA in Guadalajara, Jalisco (MX) seeks a seasoned Business Intelligence Advisor to join our team. The role focuses on designing and delivering complex BI solutions across cloud environments, data hubs and data warehouses, leveraging Informatica tools and a strong data integration mindset.

Responsibilities include monitoring, incident management, mapping task creation, performance tuning, and platform modernization.