CLOSED _ Account Manager – NAFTA

Quarte Recursos Humanos; México; Presencial; USD 40,000 - 80,000; Jornada completa

Descripción de la vacante

An established industry player seeks a Senior Manager for Special Accounts to enhance relationships with Japanese transplant customers in North America. This pivotal role involves translating correspondence and acting as an advisor, ensuring strong ties between Japan and North America. The ideal candidate will possess fluency in Japanese, English, and Spanish, along with experience in both markets. Join a company known for its innovation and customer service, and play a key role in driving profitability and growth in a diverse and dynamic environment.

Formación

• Fluent in Japanese, English, and Spanish with excellent comprehension.
• Strong communicator with experience in Japanese and North American markets.

Responsabilidades

• Handle and translate Japanese correspondence for management.
• Maintain relationships with Japanese transplant customers in North America.

Conocimientos

Fluency in Japanese

Fluency in English

Fluency in Spanish

Strong Communication Skills

Experience with Japanese and North American markets

Herramientas

Computer Literacy

Descripción del empleo

Resumes in English must be sent to [e-mail]

IMPORTANT:

Mexican citizenship preferred. Mandatory to have very good comprehension of Japanese, English and Spanish.

Job Description:

Company

Our client is a global leader in the development and manufacture of high-end release agents and related process chemical specialties used by customers in industries like automotive and component manufacturing, household items, construction, wind energy, marine, electronics, and packaging. With 50 years of product innovation and unmatched customer service, the company has built a strong reputation as a partner to manufacturers worldwide. The company operates production facilities and offices across the Asia-Pacific, Europe, India, Japan, North America, and the Southern Hemisphere. It is part of a group with over $4 billion USD in sales revenues.

Position Specifications:

The role involves handling and translating Japanese correspondence, acting as an advisor, interpreter, and team member within the management group interfacing with Japanese corporations. Additionally, maintaining strong ongoing relationships with Japanese transplant customers in North America is essential.

Dimensions:

Japanese Transplant business constitutes a significant portion of the division's volume. The primary goal is to generate higher profit margins, positively impacting the company's overall financial health.

Key Result Areas:

• Develop and sustain amicable relationships with Japanese transplant customers to ensure strong ties in North America and Japan.
• Support domestic sales at Japanese transplant operations in North America to strengthen the company's presence in Japan.
• Monitor and coordinate sampling and testing activities at all Japanese transplant accounts to identify growth opportunities.

The position reports to the Business Director.

The Senior Manager, Special Accounts, is crucial for growing and maintaining Japanese Transplant customers in North America, adding value, and enabling premium pricing of our products.

Main Working Relationships:

• Japanese Transplant locations and corporate contacts in North America and Japan.
• Professional associations.
• Japanese suppliers.
• Related Japanese facilities worldwide influencing decision-making.

Problem Solving and Complexity:

The most challenging aspect is managing the sensitivity involved in translating correspondence to and from Japanese companies and acting as an interpreter in business matters when needed.

Candidate Requirements:

The ideal candidate must be fluent in Japanese, English, and Spanish—speaking, writing, and reading with excellent comprehension—and be a strong communicator. Previous experience with Japanese and North American markets is required, along with computer literacy.