Client Operations Coordinator

DS Smith; Ciudad de México; A distancia; USD 30,000 - 45,000; Jornada completa

Descripción de la vacante

A leading packaging company is seeking a Client Operations Coordinator for a fully remote role based in Mexico. The ideal candidate will manage invoicing, financial compliance, and support operational processes while collaborating with cross-functional teams. Strong communication and organizational skills are essential. Join a dynamic team committed to sustainability and innovation in packaging solutions.

Formación

• Solid experience in financial admin and reporting.
• Fluent in English, both spoken and written.

Responsabilidades

• Manage invoicing, aged debt, and payments.
• Support operational housekeeping and billing accuracy.
• Track KPIs and reporting using tools like Power BI.

Conocimientos

Communication

Organisational Skills

Detail-oriented

Herramientas

Power BI

Microsoft Excel

SAP

Descripción del empleo

Client Operations Coordinator page is loaded

Client Operations Coordinator

Apply remote type Remote locations Mexico City time type Full time posted on Posted 24 Days Ago time left to apply End Date: May 23, 2025 (4 days left to apply) job requisition id R-9835

Client Operations Coordinator

TMS Global is a wholly owned subsidiary of DS Smith PLC, a FTSE100-listed multi-national packaging and display manufacturing business. TMS Global specialises in the outsourcing of retail display, print, and packaging, and operates in 97 markets worldwide. Our TMS community includes just over 300 people across APAC, LATAM, EMEA, and NA.

About the Role

We’re looking for a Client Operations Coordinator to join our team, based in Mexico. This is a fully remote role, but you’ll work closely with cross-functional teams across the business, so strong communication and organisational skills are key to keeping everything on track.

Some daily responsibilities will include:

• Manage invoicing, aged debt, payments, and ensure accurate financial data.
• Own daily reports and financial compliance across projects and campaigns.
• Support operational housekeeping and assist with forecast and billing accuracy.
• Liaise with finance, local teams, and clients to resolve invoicing or PO issues.
• Assist with LockIT system admin, including opening jobs, issuing POs, and uploading documentation.
• Track KPIs and reporting using tools like Power BI and internal platforms.
• Join daily team calls to align on priorities and updates.
• Help ensure internal processes are followed and compliance is maintained.
• Provide support on supplier invoice reviews, compliance checklists, and general admin tasks.

About you

You’re organised, detail-driven, and thrive on keeping processes smooth and efficient. You’re confident managing multiple priorities, following up with stakeholders, and keeping teams aligned. You have solid experience working with financial admin and reporting, and ideally have used tools like Power BI, Microsoft Excel, and ERP systems like SAP.

You’ll need to be fluent in English (spoken and written), as you’ll be working with regional and global teams.

If you’re interested in being part of our team, click to apply – we’d love to hear from you!

About Us

DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and paper making operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials.

Through our purpose of 'Redefining Packaging for a Changing World' and ourNow and Next sustainability strategy, we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society - replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions. Our bespokebox-to-box in 14 days model, design capabilities and innovation strategy sits at the heart of this response.

Headquartered in London and a member of the FTSE 100, DS Smith operates in 34 countries employing around 30,000 people and we are a Strategic Partner of the Ellen MacArthur Foundation. Our history can be traced back to the box-making businesses started in the 1940s by the Smith family.