Client Care Coordinator (Travel)

Livetripexperience; Región Centro; Presencial; MXN 606.796 - 866.851; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible schedule

Collaborative culture

Full training provided

Descripción de la vacante

A travel company is seeking a Client Care Coordinator to manage the logistics of clients' travel experiences. This remote role involves coordinating communication with travel providers, managing preferences, and ensuring accuracy in booking details. Ideal candidates are detail-oriented, strong communicators, and self-motivated. The position offers a flexible schedule and emphasizes training and collaboration within a supportive culture.

Formación

• Detail-oriented with close attention to dates and specific travel requirements.
• Strong communicator who can explain complex travel information clearly.
• Self-motivated, thriving in a remote environment with workflow management.

Responsabilidades

• Coordinate communication between clients and travel providers.
• Manage tasks related to booking confirmations, cancellations, and refunds.
• Ensure accuracy of client data and itinerary details.
• Provide guidance on travel regulations and policies.
• Collaborate with remote team for service improvement.

Conocimientos

Detail-oriented

Strong communicator

Self-motivated

Familiarity with digital tools

Interest in the travel industry

Herramientas

Google Workspace

CRMs

Descripción del empleo

About the job Client Care Coordinator (Travel)

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our clients' travel experiences. Working remotely, you will ensure all bookings, changes, and inquiries are handled with precision. This role is perfect for a detail-oriented professional who enjoys helping others navigate the complexities of travel.

Key Responsibilities

• Coordinate communication between clients and travel providers to resolve questions and issues.
• Manage administrative tasks related to booking confirmations, cancellations, and refunds.
• Ensure all client data and itinerary details are accurate and up to date.
• Provide clear, step-by-step assistance to clients regarding travel regulations and policies.
• Collaborate with the remote team to streamline service processes and improve client satisfaction.

Ideal Candidate

• Detail-Oriented: You pay close attention to dates, names, and specific travel requirements.
• Strong Communicator: You can explain complex travel information simply and clearly.
• Self-Motivated: You thrive in a remote environment where you manage your own workflow.
• Proficiency: Familiarity with digital tools (Google Workspace, CRMs, etc.) is essential.
• Passion: An interest in the travel industry and helping others explore the world.

What We Offer

• Remote position with a flexible schedule.
• A collaborative culture that values your input.
• Full training provided to ensure your success.