Claims Support Specialist $21,000 Monthly - Bilingüe

CONFIE; Delegación Plyas de Tijuana; Presencial; MXN 20,000 - 30,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Claims Support Specialist to join its dynamic team in Tijuana. This on-site role offers a collaborative environment with opportunities for professional growth and career advancement. As a Claims Support Specialist, you will be the first point of contact for customers, guiding them through the claims process and ensuring a smooth experience. The company provides comprehensive training, competitive salaries, and a range of benefits, including employee discounts and paid training. If you are bilingual and have a passion for customer service, this is the perfect opportunity to make a difference in people's lives.

Servicios

Competitive salary

Comprehensive training

Weekly pay

Productivity bonuses

Employee discounts on tuition

Paid vacations

Health services

Legal benefits

Savings fund

Paid training

Formación

• Proficiency in English and Spanish at B2 level is essential.
• Basic computer and typing skills required.

Responsabilidades

• Assist customers by collecting crucial details and initiating the claims process.
• Ensure a smooth and efficient claims experience.
• Provide support to customers during challenging situations.

Conocimientos

Bilingual (English and Spanish)

Basic computer skills

Typing skills

Call Center experience

Claims-related experience

Educación

High School Diploma

Descripción del empleo

Join the Coolest Call Center in Tijuana!
Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
Important:
This is an on-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses.
A minimum B2 level of English is required for this position.
WhatsApp will be the only method for follow-up on this application.
Claims Support Specialist - Confie Tijuana
Benefits:
Competitive salary with professional growth opportunities
Comprehensive training and ongoing development
Collaborative and team-oriented work environment
Superior benefits compared to the legal requirements
Weekly pay and productivity bonuses
Rewards and recognition program
Career advancement opportunities within the company
Employee discounts on tuition with local universities
Discounts with participating local businesses
Paid training (including bonus)
Excellent location accessible via public transportation
Legal benefits
Paid vacations and vacation premium
Savings fund and voluntary savings plan
Health services institution (IMSS)
Federal Housing Credit Program (INFONAVIT/FONACOT)
Requirements:
Proficiency in both English and Spanish (B2 level)
Basic computer and typing skills
Call Center or Claims-related experience is preferred
Responsibilities:
Be the first to act Assist customers by collecting crucial details and initiating the claims process.
Guide customers with confidence Ensure a smooth and efficient claims experience by gathering essential information.
Make a difference every day Provide support and relief to customers during challenging situations.
Grow in a dynamic role Experience a fast-paced environment with opportunities for career advancement.
Dont miss out on the opportunity to be part of a growing team and make a difference in customer experience!.

-Requerimientos- Educación mínima: Educación media superior -Bachillerato General
1 año de experiencia
Palabras clave: apoyo, support, soporte, especialista