City Manager

DiDi; Mérida; On-site; MXN 900,000 - 1,800,000; Full time

Job summary

DiDi is seeking a City Manager to own commercial performance in your city, leading a team of Business Development Managers and serving as the link between local execution and DiDi's broader regional strategy.

The role requires extensive commercial leadership, strategic thinking, and the ability to translate market insights into actionable plans. Fluency in English is required, and you will work closely with partners and customers to drive growth and value.

Qualifications

• 10+ years in commercial roles with key account management or consultative selling.
• At least 5 years of experience managing teams (manager of managers).
• Strategic and data-driven thinking.
• Fluent in English.

Responsibilities

• Leading a team of Business Development Managers to deliver performance results and excellent customer service.
• Enabling operational teams to achieve the highest standards in execution and to maintain strong relationships with top customers.
• Co-developing commercial propositions for different types of customers based on deep business insights.
• Understanding consumer behavior to gain insights and translate them into actionable plans.
• Ensuring the successful execution of commercial plans.

Skills

Commercial experience

Team management

Strategic thinking

Data-driven mindset

Problem solving

Fluent English

Job description

About The Company

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

About The Company

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

About The Team/role

Our Field Commercial team is the engine behind DiDi's growth in every market we operate in — building partnerships, driving new business acquisition, and ensuring our commercial strategy translates into real results on the ground. As City Manager, you'll take full ownership of commercial performance in your city, leading a team of BDs (Hunters and Farmers) and acting as the key link between local execution and our broader regional strategy.

In this role, you'll be...

• Leading a successful team of Business Development Managers to deliver exceptional performance results and customer service that exceeds expectations.
• Enabling operational teams (Business Developers) to achieve the highest standards in execution and to develop and maintain strong business relationships with top customers.
• Co-developing commercial propositions for different types of customers, based on deep business insights.
• Understanding consumer behavior to gain insights and translating them into actionable plans.
• Ensuring the successful execution of commercial plans

We're eager to be in touch because you have...

• 10+ years of experience in the commercial area with solid experience in key account management and/or consultative selling.
• At least 5 years of experience managing teams (manager of managers).
• Strategic and Data-Driven thinking.
• Able to bring solutions to complex problems.
• Fluent in English.

You’ll love working at DiDi because...

We create user value

We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven

We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration

Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity

Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth

We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams

At DiDi, we believe that our differences are our biggest source of strength. That’s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.