City Manager

DiDi Global; Ciudad de México; On-site; MXN 1,000,000 - 2,000,000; Full time

Job summary

DiDi Global in Mexico City seeks a City Manager to take full ownership of commercial performance in the city. You will lead a team of Business Development Managers (Hunters and Farmers) and serve as the critical link between local execution and our broader regional strategy.

We are looking for a leader who can translate market insights into actionable commercial plans, develop winning propositions for diverse customers, and drive results while maintaining the highest standards of service and

Qualifications

• 10+ years of experience in the commercial area, with solid experience in key account management and/or consultative selling.
• At least 5 years of experience managing teams (manager of managers).
• Strategic and Data-Driven thinking.
• Able to bring solutions to complex problems.
• Fluent in English.

Responsibilities

• Leading a successful team of Business Development Managers to deliver exceptional performance results and customer service that exceeds expectations.
• Enabling operational teams to achieve high standards in execution and to develop and maintain strong business relationships with top customers.
• Co-developing commercial propositions for different types of customers, based on deep business insights.
• Understanding consumer behavior to gain insights and translating them into actionable plans.
• Ensuring the successful execution of commercial plans.

Skills

Commercial experience

Team management

Strategic thinking

Data-driven

Problem solving

Fluent English

Job description

Company Overview

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

For more information, please visit: www.didiglobal.com/news

Team Overview

Our Field Commercial team is the engine behind DiDi's growth in every market we operate in — building partnerships, driving new business acquisition, and ensuring our commercial strategy translates into real results on the ground. As City Manager, you'll take full ownership of commercial performance in your city, leading a team of BDs (Hunters and Farmers) and acting as the key link between local execution and our broader regional strategy.

Role Responsibilities

• Leading a successful team of Business Development Managers to deliver exceptional performance results and customer service that exceeds expectations.
• Enabling operational teams (Business Developers) to achieve the highest standards in execution and to develop and maintain strong business relationships with top customers.
• Co-developing commercial propositions for different types of customers, based on deep business insights.
• Understanding consumer behavior to gain insights and translating them into actionable plans.
• Ensuring the successful execution of commercial plans

Role Qualifications

• 10+ years of experience in the commercial area with solid experience in key account management and/or consultative selling.
• At least 5 years of experience managing teams (manager of managers).
• Strategic and Data-Driven thinking.
• Able to bring solutions to complex problems.
• Fluent in English.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win‑win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.