Chief of Staff

Legal Management Group; Región Centro; Remote; MXN 900.000 - 1.500.000; Vollzeit

Zusammenfassung

Farahi Law Firm seeks a Chief of Staff to work directly with the CEO, based in Los Angeles. You will summarize meetings, track deadlines, review work for the CEO, and drive strategic projects across departments.

You will use data and workforce insights to spot problems early and keep initiatives moving when the CEO is unavailable. The role emphasizes strategic execution, not administrative tasks, with a focus on cross-functional coordination and executive communication.

Qualifikationen

• 8+ years of experience in project or program management, business operations, workforce management, management consulting, or a Chief of Staff role.

Aufgaben

• Summarize key meetings, decisions and action items for the CEO within 24 hours.
• Track deadlines and deliverables, flag conflicts early, and keep CEO organized.
• Review work before it reaches the CEO and align cross‑department projects.
• Use operational data to identify problems and support decisions.
• Lead strategic projects from scope to milestones and deliverables.
• Collaborate with department heads to keep teams aligned on priorities and timelines.
• Identify bottlenecks, dependencies and risks across departments and manage escalation as needed.

Kenntnisse

Project management

Data analytics

Executive collaboration

Cross-functional leadership

English (C1+)

Spanish fluency

Clear communication

Discretion

Confidentiality

MS Office / Google Workspace

Ausbildung

Bachelor's degree in Business or related field

Tools

Excel

Google Sheets

Google Workspace

Microsoft 365

Jobbeschreibung

Job Title: Chief of Staff to the CEO

Position Overview

Farahi Law Firm is looking for a Chief of Staff to work directly with our CEO, who is based in Los Angeles. You will keep the CEO and the firm's leaders organized around what matters most: summarizing key meetings, tracking deadlines and deliverables, reviewing work before it reaches the CEO, and using operational data to spot problems early. You will lead cross-department projects and keep initiatives moving when the CEO is unavailable. This is a strategic execution role, not an administrative one.

Key Responsibilities

CEO partnership and follow-through

• Join key meetings with the CEO (virtual) and summarize insights, decisions, action items, and owners within 24 hours.
• Track the CEO's deadlines and commitments, flag conflicts early, and keep him organized on what's due.
• Review the CEO's inbox at a high level to identify priorities, decisions, and follow-ups, and handle or delegate them.
• Review first drafts from other teams before they reach the CEO to make sure they meet his expectations.
• Keep priority initiatives moving when the CEO is unavailable, within agreed decision limits.

Cross-functional coordination

• Track deliverables owed by department leaders and follow up until they are complete.
• Work with department heads to keep teams aligned on priorities and deadlines.
• Identify bottlenecks, dependencies, and risks across departments, and resolve or escalates them.

Data and workforce insight

• Use operational and workforce management data (staffing, capacity, productivity) to identify problems and support decisions.
• Turn data into short, clear updates for the CEO.

Strategic projects and problem solving

• Lead strategic projects from start to finish: scope, timeline, owners, milestones, and deliverables.
• Take high-level problems from the CEO, gather information, propose practical solutions, and follow through until resolved.

Requirements & Qualifications

Required

• 8+ years of experience in project or program management, business operations, workforce management, management consulting, or a Chief of Staff role.
• Hands-on experience with data and workforce management: staffing and capacity planning, productivity metrics, and dashboards.
• 3+ years working directly with senior executives or business owners.
• Proven track record leading cross-department projects without direct authority over the people involved.
• Advanced English (C1 or higher, written and spoken) and fluent Spanish.
• Strong written communication: able to turn complex situations into clear, short updates, and to give clear feedback on others' work.
• Available to work hours that overlap with Pacific Time.
• Proficiency with project management tools, Excel or Google Sheets, and Google Workspace or Microsoft 365.
• Bachelor's degree in Business, Industrial Engineering, or a related field, or equivalent experience.
• High discretion with confidential business, client, and case information. A confidentiality agreement is required.

Preferred

• Previous Chief of Staff or management consulting experience.
• Workforce management experience in a contact center, BPO, or high-volume service operation.
• Experience in a professional services firm or a fast-growing company.
• Experience working with US-based leadership.

Core Competencies

• Execution and follow-through
• Influence without authority
• Data-driven problem solving
• Executive communication
• Quality judgment (knowing when work is ready for the CEO)
• Discretion