Chief Business Analyst

EPAM Systems; México; On-site; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

International projects

Global teams

Healthcare benefits

Employee financial programs

Paid time off and sick leave

Upskilling and certification courses

LinkedIn Learning access

Global career opportunities

Volunteer and community involvement

Job summary

EPAM Systems is seeking a Chief Business Analyst to drive clear, testable requirements and cross-functional alignment across the full delivery lifecycle. You will partner with business and technical stakeholders, track delivery metrics, and coordinate UAT to ensure successful releases.

The role requires 7+ years of BA experience, strong stakeholder management, and hands-on use of LLM tools for documentation and analysis.

Qualifications

• 7+ years of business analysis experience on software development projects.
• Proven stakeholder management across business, product, and engineering groups.
• Strong requirements lifecycle management with traceability and change control.
• Solid data analysis to define KPIs, interpret metrics, and produce actionable insights.
• Hands-on LLM skills using tools such as ChatGPT or GitHub Copilot for documentation and analysis support.
• Strong documentation skills for requirements, workflows, process flows, and user guides.
• Agile or hybrid delivery experience with tools such as Jira and Confluence.
• Upper-Intermediate English proficiency (B2, Upper-Intermediate).

Responsibilities

• Elicit and document business and functional requirements
• Define success criteria and acceptance criteria for initiatives
• Map current-state and future-state workflows and business processes
• Translate business needs into clear, actionable requirements for technical teams
• Coordinate alignment across business, product, and technical stakeholders
• Track delivery progress, KPIs, risks, dependencies, and action items
• Plan and facilitate UAT, capture results, and obtain business sign-off
• Maintain requirements traceability through design, development, testing, and deployment
• Validate requirements with teams and resolve ambiguities throughout implementation
• Create user-facing documentation for new features, behaviors, and workflows
• Support post-deployment validation and confirm delivered outcomes
• Capture lessons learned and recommend process improvements

Skills

Stakeholder management

Requirements lifecycle

Data analysis

LLM tooling

Documentation

Agile / hybrid delivery

English proficiency

Education

CBAP

PMI-PBA

PMP

CSM

Tools

Jira

Confluence

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a Chief Business Analyst to drive clear, testable requirements and cross-functional alignment across the full delivery lifecycle. You will partner with business and technical stakeholders, track delivery metrics, and coordinate UAT to ensure successful releases.

Responsibilities

• Elicit and document business and functional requirements
• Define success criteria and acceptance criteria for initiatives
• Map current-state and future-state workflows and business processes
• Translate business needs into clear, actionable requirements for technical teams
• Coordinate alignment across business, product, and technical stakeholders
• Track delivery progress, KPIs, risks, dependencies, and action items
• Plan and facilitate UAT, capture results, and obtain business sign-off
• Maintain requirements traceability through design, development, testing, and deployment
• Validate requirements with teams and resolve ambiguities throughout implementation
• Create user-facing documentation for new features, behaviors, and workflows
• Support post-deployment validation and confirm delivered outcomes
• Capture lessons learned and recommend process improvements

Requirements

• 7+ years of business analysis experience on software development projects
• Proven stakeholder management experience across business, product, and engineering groups
• Strong requirements lifecycle management skills including traceability and change control
• Solid data analysis skills to define KPIs, interpret metrics, and produce actionable insights
• Hands-on large language models (LLM) skills using tools such as ChatGPT or GitHub Copilot for documentation and analysis support
• Strong documentation skills for requirements, workflows, process flows, and user guides
• Strong attention to detail and quality focus in written deliverables
• Agile or hybrid delivery experience with tools such as Jira and Confluence
• Upper-Intermediate English proficiency (B2, Upper-Intermediate)

Nice to have

• Business analysis certification such as CBAP or PMI-PBA
• Project management certification such as PMP or CSM
• Experience with complex enterprise software products
• Experience with system integration or modernization initiativesExperience in regulated environments with strict compliance requirements

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.