CEO for Leading Consumer Services Company, Mexico City, Mexico

PER; Ciudad de México; On-site; MXN 5,000,000 - 8,000,000; Full time

Job summary

PER is seeking a new CEO for a leading Mexican consumer services company based in Mexico City. The role requires an accomplished, hands-on leader with a track record of managing complex organizations and coordinating multi-functional teams to deliver strategic and operational objectives.

The CEO will oversee all key functions, drive a multi-year transformation and expansion program, and ensure strong execution across sales, operations, finance, HR, legal, and IT.

Qualifications

• Extensive senior leadership experience at CEO/MD level in consumer services or related sectors.
• Proven track record in transforming and scaling organizations.
• Experience leading multiple business functions: operations, sales, finance, HR, legal, IT.
• Bachelor's degree in business, economics, or related field.

Responsibilities

• Provide overall leadership across the organization aligned to a common business strategy.
• Translate strategy into priorities, KPIs, and execution plans.
• Oversee performance across financial, operational, commercial, and customer metrics.
• Lead transformation with new processes, technology, automation, and new ways of working.
• Collaborate with President and Board on strategic leadership and accountability.
• Coordinate sales and operations to align commercial and delivery.
• Drive growth and expansion to scale the business.
• Foster cross-functional coordination and a culture of accountability.

Skills

Senior leadership

CEO experience

Cross-functional leadership

Commercial acumen

Communication skills

Operational mindset

Education

Bachelor's degree in business administration or related field

Job description

Reference: 15939 New CEO for Leading Consumer Services Company, Mexico City, Mexico Seize this unique opportunity to join a leading Mexican consumer services company as CEO and be part of a high impact leadership team, shaping its next stage of growth, transformation, and operational excellence. The position is based in Mexico City.

CEO for Leading Consumer Services Company, Mexico City, Mexico

Private Equity

Mexico

10 - 15 years

About our client

We are currently working with a leading Mexican consumer-services company with a broad national presence and a complex, multi-site operating platform that seeks a CEO to lead its next stage of growth and transformation. The company aims to hire an accomplished, hands-on leader with a strong track record of managing complex organizations and coordinating multi-functional teams to deliver against strategic and operational objectives. The successful candidate will combine strategic vision with strong execution capabilities and the ability to drive performance across the organization. The CEO will have responsibility for all key functions, including sales and marketing, operations, finance, human resources, legal, and technology/IT. A central part of the mandate will be to lead a multi-year transformation and expansion program, strengthening the existing business while identifying and executing new avenues for growth. The position is based in Mexico City.

What the job involves

• Provide overall leadership and direction across the entire organization, ensuring all functions are aligned around a common business strategy
• Translate the company's strategy into clear priorities, processes, KPIs, and execution plans across all areas
• Oversee business performance and ensure that financial, operational, commercial, and customer objectives are coordinated around the company's strategy
• Lead the company's business transformation, including the implementation of new processes, technology, automation, and ways of working, while maintaining business continuity and strong employee engagement
• Work closely with the President and Board, providing strategic leadership, business judgment, and accountability for the company's overall performance
• Ensure close coordination between sales and operations, aligning commercial commitments with operational execution and customer delivery
• Drive the company's growth and expansion strategy, identifying opportunities to scale the business and strengthen its market position
• Foment coordination and communication among functional leaders, building a culture of shared accountability and success across the organization
• Ensure that technology and digital initiatives are effectively integrated into the broader business strategy and operating model

Who we are looking for

• Extensive senior leadership experience, ideally as a CEO, Managing Director, Country Manager, or equivalent in consumer services, hospitality, restaurants, healthcare, retail, or other customer-facing businesses
• Proven experience overseeing and leading multiple business functions simultaneously, including operations, sales, finance, HR, legal, technology, and marketing
• Bachelor's degree in business administration, economics, industrial engineering, or similar field
• Experience developing, implementing, and leading business strategies across an organization
• Proven track record in business transformation, process improvement, technology adoption, and automation
• Proven experience transforming, professionalizing, and scaling organizations
• Special emphasis on customer service, operational performance, productivity, and quality delivery & execution
• Proven experience transforming, professionalizing, and scaling organizations
• Excellent communication skills, strong commercial acumen, and hands-on operational mindset