Center Operations Coordinator - Impactful Community Service

United Way of Massachusetts Bay and Merrimack Valley; San Francisco de Campeche; Presencial; MXN 712.000 - 1.086.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off

Volunteer days

Military leave

401k match

Benefits

Training and education reimbursement

Descripción de la vacante

The USO is seeking a Center Operations Specialist at Camp Lemonnier, Djibouti, to run day-to-day Center operations, deliver high-quality customer service, and create a welcoming environment for service members and families.

You will help plan programs, manage volunteers, coordinate with partners, and support budget and inventory. The role requires strong interpersonal skills, reliability, and the ability to handle multiple tasks in a fast-paced nonprofit setting.

Formación

• Minimum 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role.
• Relevant experience in a non-profit, military, multicultural and/or global organization preferred.
• Strong interpersonal, customer service and problem-solving skills.
• Proficiency using computers and electronics equipment; solid knowledge of Microsoft Office Suite.
• Experience with volunteer management software and social media platforms.
• Ability to interact with USO Leadership and the public with integrity and professionalism.
• Ability to manage multiple projects and meet deadlines.
• Willingness to work non-standard hours and travel as needed.
• Ability to obtain and maintain credentials to access USO Center locations.

Responsabilidades

• Execute day-to-day Center operational procedures, ensuring a safe, welcoming and clean environment.
• Engage Center visitors and troubleshoot issues; coordinate with vendors as needed.
• Maintain budget, inventory, and cash reports; provide data for reports.
• Create and maintain a Standard Operating Procedure file for local operations.
• Plan and oversee programs, logistics, inventory, budget, social media and databases.
• Assist with communications; prepare announcements and photos for media outlets and website.
• Coordinate and evaluate USO programs and events on and off installations.
• Develop and implement new programs or changes based on needs.
• Build relationships with military, community leaders, partners and donors.
• Coordinate resources and volunteers for all programs and activities.
• Communicate shift openings and policy changes to volunteers; manage reports.
• Recruit and train volunteers; recognize and report on milestones.
• Operate a USO or personal vehicle if required.
• Perform other duties as assigned by senior leaders.

Conocimientos

Interpersonal skills

Customer service

Problem-solving

Communication

Budget/cash handling

Event management

Teamwork

Attention to detail

Adaptability

Multi-tasking

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office Suite

Volunteer management software

Social media platforms

Digital Cheetah

Descripción del empleo

The USO is seeking a Center Operations Specialist at Camp Lemonnier, Djibouti, to run day-to-day Center operations, deliver high-quality customer service, and create a welcoming environment for service members and families.

You will help plan programs, manage volunteers, coordinate with partners, and support budget and inventory. The role requires strong interpersonal skills, reliability, and the ability to handle multiple tasks in a fast-paced nonprofit setting.