Call Center Customer Service Representative

18,500 $ to 20,500 $ (Gross Monthly)

15 Positions

Permanent contract

Full time

We are a dynamic and forward-thinking company focused on delivering exceptional customer support services. As we continue to expand, we are looking for skilled individuals to enhance our talented team.

What You’ll Do:

• Engage with customers through email, chat, and phone to provide swift, accurate solutions.
• Maintain a positive, empathetic, and professional attitude to ensure a top-notch customer experience.
• Accurately log and document customer interactions and resolutions.
• Develop a deep understanding of our products and services to effectively resolve inquiries.

What We’re Looking For:

• 6 months to 1 year of experience in call center.
• Strong communication skills and a customer-centric mindset.
• High school diploma or equivalent.
• Proficiency in using computers, Windows, Outlook, and MS Office.
• Advanced English language skills.

What We Offer:

• Competitive base salary of $18,500 MXN.
• Attractive productivity bonuses.
• Full legal benefits, including life insurance and grocery vouchers.

If you’re passionate about delivering outstanding customer experiences and ready to grow with us, apply now!

Requirements

High school education - General Baccalaureate

Languages

Skills

• Multitasking
• Windows
• MS Office
• Microsoft Outlook

Professional Experience

We are a Canadian call center dedicated to delivering outstanding customer service experiences, and we’re seeking talented individuals to join our growing team.