Business Support, IT Operations

jll; Xalisco; On-site; MXN 420,000 - 660,000; Full time

Job summary

JLL Center of Excellence in Mexico is seeking a Configuration Management Systems Engineer focused on mobile app packaging and deployment. You will manage app publishing, packaging, and deployment across iOS and Android using Intune, while supporting global teams and ensuring governance of certificates and environments.

The role emphasizes incident management, documentation, and process adherence within a global support model and corporate standards.

Qualifications

• In-depth experience with iOS and Android mobile OS.
• Extensive experience with Microsoft Intune for MDM.
• Proven experience with mobile app packaging and deployment using Intune.
• Experience with Apple Store/Google Play for enterprise publishing.

Responsibilities

• Publish apps to iOS/Android via Apple Business Manager and Managed Google Play.
• Package and deploy apps to mobile endpoints using Intune.
• Test, validate and deploy app updates as needed.
• Coordinate with global teams to plan and execute initiatives.

Skills

Mobile OS expertise

Mobile device management

Intune proficiency

Certificate management

Communication skills

Project coordination

Tools

Intune ecosystem

Apple Store & Google Play publishing

EntraID administration

Power BI exposure

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Configuration Management Systems Engineer – Mobile App Packaging & Deployment

JLL Center of Excellence (COE)

Position Overview

The JLL Technologies Configuration Management Team seeks an experienced IT professional to support and administer system configuration management technologies with a specialization in mobile device application packaging and deployment. This role involves incident management and resolution while collaborating with global teams to plan, test, and execute technology initiatives worldwide.

Key Responsibilities

Mobile Application Management

• Publish applications from Apple iOS App Store and Google Play to mobile devices using Apple Business Manager and Managed Google Play store
• Package and deploy software applications to Apple iOS and Android mobile endpoints using Microsoft Intune
• Test, validate, and deploy application updates on scheduled or as-needed basis
• Manage and track use of developer certificates

Technical Support & Documentation

• Provide deployment status reporting and ad hoc analysis
• Participate in large-scale projects as part of the Configuration Management team
• Support follow-the-sun global support model for critical system issues and maintenance
• Troubleshoot complex end-user issues and coordinate with team members, support teams, and vendors
• Author internal documentation including Knowledge Base articles, environment diagrams, and configuration procedures

Process Management

• Adherence to corporate standards and global Change Management processes.
• Create and document procedures as part of technology lifecycle management
• Assist in establishing, implementing, and managing system configuration management programs with Intune

Required Qualifications

Technical Expertise

• In-depth experience with iOS and Android mobile operating systems
• Extensive experience with Microsoft Intune ecosystem for mobile device management
• Proven experience with mobile application packaging and deployment using Intune
• Experience with Apple Store and Google Play store for enterprise application publishing
• Proficiency with Intune and EntraID user and group management
• Experience with Apple Developer program and certificate management

Professional Skills

• Excellent technical, analytical, problem-solving, and organizational abilities
• Strong communication skills for effective collaboration with global teams
• Self-motivated and disciplined professional capable of managing multiple concurrent projects in a fast-paced environment

Preferred Qualifications

• Experience with mobile application testing methodologies
• Data handling and reporting experience using sources like Intune to Microsoft Power BI
• Experience communicating directly with Executive Leadership
• Background working with global, distributed teams

Professional Development

This role encourages continuous learning through professional publications, networking, and participation in professional organizations to maintain and expand technical expertise.

Join JLL's technology team and contribute to enterprise-scale mobile device management solutions that support our global workforce.

Rev. Jan. 21, 2026

Location

On-site -Jalisco,MEX

For additional details please see our career site pages for each country.

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process, you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo - incluyendo la candidatura en línea y/o el proceso general de selección, puede enviarnos un correo electrónico a [e-mail]. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contacto.