Business Strategy Account Manager | Uber Direct

Uber; Ciudad de México; Presencial; USD 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading technology firm in Mexico City is seeking an experienced Account Manager to manage and grow key enterprise partnerships. This role focuses on strategic relationship management and operational excellence. The ideal candidate should have a strong background in consultative sales and a deep understanding of e-commerce dynamics, with the ability to drive revenue growth and ensure partner success through advanced marketing solutions.

Formación

• Significant experience in executive-level consultative sales.
• Ability to upsell advanced promotional products and ads.
• Skills to translate data into strategic actions.

Responsabilidades

• Own the growth and success of a portfolio of enterprise accounts.
• Upsell advanced marketing products, including targeted ads.
• Conduct strategic business reviews to refine sales strategies.
• Analyze merchant performance through KPIs and OKRs.
• Drive operational improvements to resolve merchant challenges.
• Provide vendor management and training for new merchants.

Conocimientos

SQL knowledge

Executive-level consultative sales

Operational & commercial mindset

Interpreting complex commercial data

E-commerce and marketplace dynamics

Descripción del empleo

About the Role

Are you passionate about building and nurturing high-value relationships? As an Account Manager, you’ll play a crucial role in managing and growing key enterprise partnerships within Uber Direct. This role is all about strategic relationship management, consultative sales, and operational excellence—ensuring our partners thrive on the platform.

You'll work post-sale to strengthen partnerships, drive revenue growth, and introduce advanced marketing solutions such as targeted ads and promotions. You'll also play a pivotal role in onboarding and launching new merchants across various industries, ensuring their seamless integration and long-term success.

As part of the team, you’ll be at the forefront of retaining high-value accounts, identifying growth opportunities, and guiding partners strategically to maximize their potential.

What You’ll Do

• Own the growth and success of a portfolio of enterprise accounts, ensuring partners achieve their business goals.
• Upsell advanced marketing products, including targeted ads and promotional tools, to help merchants increase their visibility and sales.
• Conduct strategic business reviews (quarterly, monthly) to refine sales and marketing strategies at the executive level.
• Analyze merchant performance through KPIs and OKRs, identifying key opportunities to enhance success.
• Drive operational improvements, resolving executive-level merchant challenges and optimizing platform engagement.
• Develop new merchant launch plans, ensuring a seamless onboarding experience across industries.
• Provide hands-on vendor management and training, introducing merchants to new features and products.

What You’ll Need

• SQL knowledge, enabling data-driven decision-making and advanced reporting.
• Significant experience in executive-level consultative sales, with a strong focus on upselling advanced promotional products and ads.
• Operational & commercial mindset, with the ability to translate data into strategic actions.
• Proficiency in interpreting complex commercial data, presenting insights at an executive level.
• Deep understanding of e-commerce and marketplace dynamics, with strong strategic and analytical skills.

Preferred Qualifications

• Operational experience, particularly in managing and optimizing commercial processes.

At Uber, we foster an inclusive, innovative, and results-driven workplace. If you’re eager to work on high-impact partnerships, shape business strategies, and drive success at scale, we’d love to hear from you!

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].